Moose AI Chatbot & Live Chat

Name: Moose AI Chatbot & Live Chat
Brand: Vegahub Technology Inc.
Rating: 5.0 (484 reviews)

Pricing: Free plan available. Free trial available.
Rating: 5.0 (484)
Developer: Vegahub Technology Inc.

Install

View demo store

AI Chatbot automatically responds to customer questions 24/7

Turn customer support into a growth engine with an AI chatbot that works while you sleep.

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
24/7 automation: Automate routine support and route complex cases to agents
Omnichannel inbox: Manage chat, email, and social messages in one place
Self-service support: Let customers track orders and find answers instantly
Product FAQs: Manage product-specific FAQs displayed on each product page

Popular with stores like yours: Based in United States

Languages

English

Works with

Shopify Admin
BON Loyalty
Email
Livechat
UpPromote Affiliate Marketing

Pricing

Choose the plan that best fits your business.

Free Forever

Free

Features

UNLIMITED AI chatbot replies
Unlimited chat history
Standard widget customization
Unlimited FAQs
Detailed analytics

Starter

$19 / month

Features

UNLIMITED AI chatbot replies
Unlimited chat history
Advanced widget customization
Premium FAQs templates
Language switcher
Unlimited integration

7-day free trial

Growth

$49 / month

Features

UNLIMITED AI chatbot replies
All Starter plan features
Unlimited email channels
Advanced ticket management features
Priority support

7-day free trial

Business

$249 / month

Features

UNLIMITED AI chatbot replies
All Growth plan features
Unlimited team members
Dedicated support service

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (484)

Overall rating

Counts per rating level

98% of ratings are 5 stars
475
2% of ratings are 4 stars
8
0% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants describe this as a game‑changing AI chatbot and helpdesk that cuts support workload and response times by handling most questions from store and product data. They like the easy setup, clean dashboard, and integrated live chat, ticketing, FAQs, and automation. The FAQ/knowledge base tools and multi‑channel widgets are praised, the free plan and pricing are seen as generous, and support is fast, hands‑on, and highly responsive.

October 6, 2026

Great app so far! Ame was super helpful and kind in reply to my questions.

PRYDZ

United States

6 days using the app

October 3, 2026

Thanks Ann to help me for my problem about the chatbot <3

Velin

France

1 day using the app

September 30, 2026

We installed this app on two of our separate Shopify stores, but
much to our surprise each store ended up with differing versions of the
app. With Paige's clear understanding of the issue and persistence, she
ensured both stores used the same version for styling & functionality
continuity. We were very happy with Paige's support." Thank you!

REGROW

Australia

About 6 hours using the app