SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Popular with stores like yours
- Based in United States
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- ChatGPT
- Gemini
- Gorgias
- GPT-5
- Klaviyo
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free
Free
Features
- Unlimited AI chats
- Supports up to 50 products
Starter
$30 / month
or $252/year and save 30%
Essential 24/7 AI customer support for new stores.
Features
- Unlimited AI chats
- Supports up to 200 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $840/year and save 30%
Boost sales and deepen engagement for expanding stores.
Features
- Supports up to 1,500 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
Pro
$300 / month
or $2,520/year and save 30%
Advanced features and superior performance for high-volume stores.
Features
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for automating customer engagement and boosting sales conversions. It's praised for seamless Shopify integration, customization options, and handling inquiries naturally. The app offers easy setup, a user-friendly interface, and a free plan with unlimited chats. Merchants appreciate the responsive support team and the bot's ability to provide product recommendations, reducing customer service workload while enhancing the customer experience.
SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers.
It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.
Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.
We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.
Support
App support provided by BestChat.
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