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The official app from Meta: Keep customers informed with timely order updates on WhatsApp
Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.
- Connect your WhatsApp Business account in minutes
- Customize messages to match your brand, or choose from pre-built templates
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
Categories
Notifications
Pricing
Choose the plan that best fits your business.
External charges may be billed by Meta separately from your Shopify invoice. Learn more
Free
Free to install
Click link for detailed pricing info
All charges are billed in USD. See all pricing options
Reviews (649)
Bien, pero no puedo gestionar la hora de envios de los mensajes y clientes se quejan de que les llega a horas de madrugada. Está en time zone MADRID / ESP pero aún así algo pasa y no veo la opción de QUIET HOURS o algo parecido. Gracias!
Very limited option, no option create new template, no option to increase daily limit even after verification, no option to contact support, only getting automated replies.
Hi there,
Thank you for the feedback and we're sorry for the trouble contacting support. Can you please try contacting WhatsApp for Shopify support? You can do so by opening WhatsApp in the Shopify Admin -> clicking the three dot menu in top right corner -> clicking "Get support". We would be happy to assist.
Best Regards,
The WhatsApp Team
this app is sending utility messages visible to customers only but blank on our end
Hello there,
Thanks for the feedback & for trying our app. We've identified and resolved the issue. Inbox is working again.
Best,
The WhatsApp Team
Support
App support provided by Meta.
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