OrderEditing.com
- Pricing
-
From $99/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (299)
- Developer
- Order Editing
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Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses
Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address, show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps.
- Self-service address, product, shipping method, discount code, and order cancel
- Automatically flag bad addresses and offer smart suggestions post-purchase
- Create post purchase one-click upsells and personalize the recommendations
- Customers edits update the original order number for a seamless experience
- 100+ integrations with fulfilment, shipping, fraud, and subscription apps
- Popular with stores like yours
- Based in United States
Languages
English, Dutch, French, Japanese, German, Swedish, Spanish, Polish, Portuguese (Brazil), Portuguese (Portugal), Finnish, and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Brightpearl
- Celigo
- Fulfil.io
- Microsoft Dynamics 365
- NetSuite
- Shipstation
Categories
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
100-2,500 orders
$99 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $100/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- + Checkout Upsell (replace $100/mo apps)
- Access to every integration
- Confirmation emails resent after edits
- Optional address validation $0.01-$0.03
7-day free trial
2,500-5,000 orders
$199 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $150/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
- Optional address validation $0.01-$0.03
14-day free trial
5000-10,000 orders
$399 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $400/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
- Optional address validation $0.01-$0.03
14-day free trial
10-20,000 orders
$599 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $400/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding + 24/7 support via slack
- Optional address validation $0.01-$0.03
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (299)
This app has been a game changer for us. Letting customers edit their own order after checkout has cut down on so many "can you change my order" emails, they just sort it themselves, quickly and easily. It works exactly how you'd want it to, and the support team is fantastic on top of that: responsive, helpful, and genuinely across their product. If you're on the fence, do yourself a favour and give it a go. Highly recommend!
Great tool, and an awesome team to work with- really responsive and genuinely invested in helping us out.
We currently run order editing across both our NZ and AU Shopify stores, and this app has closed a real gap in Shopify's native address validation, reducing failed deliveries and support tickets.
The upsell widget's been a great bonus too such an easy, no-dev-effort way to lift AOV.
Would definitely recommend!
We’ve had a great experience with Order Editing. Since onboarding, we’ve seen a huge reduction in order update contacts, saving our Customer Care team valuable time, while also seeing positive upsell opportunities through pre and post checkout product additions. The team is fantastic to work with, helpful, responsive, readily available, and always open to feedback. Highly recommend!
Support
App support provided by Order Editing.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Payments, Shopify Functions, Online Store, custom data, Shopify admin
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Edit customers
Customer data, browsing behavior, customer tags
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Edit products
Inventory, products, product listings, collections
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Edit orders
All order history, assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, draft orders, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Web pixels, reports
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View Shopify Payments
Shopify Payments disputes
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Edit Shopify Functions
Payment customizations, cart transforms
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Edit Online Store
Theme, checkout page, Online Store pages
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Edit custom data
Metaobject definitions, metaobjects
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Edit Shopify admin
Files
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Edit other data
Shopify Markets settings, checkout branding settings, locales, locations, translations, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans, Online Store navigation, purchase options, payment terms
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