Phone Call & AI Voice ‑ CONSIO

I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin.

The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list.

If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!