charles AI
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 2.2 (3)
- Developer
- Charles GmbH
Featured images gallery
Send WhatsApp and RCS campaigns and flows to your customers. Answer support chats with AI.
charles connects marketing and customer service on WhatsApp, RCS and other messaging channels with your Shopify store. Create personalized campaigns, automate customer journeys and analyze performance. With charles cowork, you build and optimize campaigns and flows through chat and prompts. AI agents answer customer questions and recommend the right products. Your team stays in control and steps in whenever needed.
- charles cowork: Create campaigns and flows through chat and prompts.
- Campaigns: Select audiences, send messages and analyze performance.
- Flows: Automate welcome, abandoned cart and win-back messages.
- AI agents: Product advice and customer service around the clock.
- Chat-ins: Grow your subscriber base with opt-in widgets for your store.
Languages
English, German, Italian, and Spanish
Works with
- Checkout
- Facebook, Instagram & Meta Ads
- Gorgias
- Klaviyo
- RCS
- Zendesk
Categories
Managing campaigns
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free to install
this app does have additional charges
All charges are billed in USD.
Reviews (3)
Great app! So much better for tracking actual results from WhatsApp campaigns by matching to Shopify discount code data
troppo costoso, contratto troppo lungo (1 anno) non puoi recedere prima !! .. e scarsi risultati
I love this app, it is really easy to use.
And it is helping our company to get in touch with our customers via WhatsApp and make more sales.
Support
App support provided by Charles GmbH.
Resources
Developer
Launched
May 19, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history for the last 60 days
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Edit Online Store
Online Store script tags, theme
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View other data
Locations
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