Wyllo

We've been using Wyllo (formerly NoFraud) for several years and have had a great experience. The platform has helped us reduce fraud and chargebacks while allowing legitimate orders to be approved with confidence, which has been a huge benefit for our team.

The process is straightforward, easy to manage, and their support team has always been responsive and helpful whenever we've had questions or needed assistance. Having Wyllo handle fraud screening has allowed our customer service team to focus on taking care of customers instead of spending time manually reviewing high-risk orders.

Overall, it's been a valuable tool for our business, and we would recommend it to other Shopify merchants looking for a reliable fraud prevention solution.

Wyllo has become an essential part of our fraud prevention strategy and has significantly reduced the amount of manual review our team needs to perform.

The integration with Shopify is seamless, and the real-time decisions give us confidence to fulfill legitimate orders quickly while filtering out high-risk transactions. Beyond preventing chargebacks, it has helped streamline our operations by allowing our customer service and fulfillment teams to focus on genuine customers instead of spending time investigating suspicious orders.

What truly sets Wyllo apart is the partnership behind the service. Like any platform, there can be occasional challenges or edge cases, but their team has always been responsive, accommodating, and willing to work alongside us to find the best path forward. They don’t just provide support - they listen, collaborate, and make us feel that our feedback genuinely matters.

We’ve always felt heard, and that collaborative approach makes it feel like we’re growing together rather than simply being another customer. We’re excited to see what’s next and look forward to future features and enhancements as Wyllo continues to evolve. It’s great to work with a team that is truly invested in its customers’ success.

Wyllo has been a reliable fraud prevention solution for our Shopify store. The integration was straightforward, and it has helped us reduce fraudulent orders while keeping our review process efficient. Like any fraud tool, there are occasional cases that require manual review, but overall it has been a valuable addition to our operations and has saved our team time.