ESTS ‑ RMA Call Desk

ESTS ‑ RMA Call Desk

Pricing
Free plan available
Rating
0.0 (0 Reviews)

Turn Visitors into Customers with Smart Callback Requests

AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision.

AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision. more
  • AI analyzes incoming requests and identifies high-priority leads.
  • Merchants can maintain phone order records from their app section.
  • Just click on a button from the product page, and place the order instantly.
  • Let Customers Reach You Faster — Convert More, Effortlessly
  • Advanced RMA/RGA Automation & Priority Return Handling & Insights

Languages

English, Arabic, Chinese (Simplified), Japanese, Spanish, and Turkish

Works with

  • Brevo
  • Google Gemini
  • Klaviyo
  • Mailchimp
  • OpenAI
  • Twilio (SMS/WhatsApp)

Categories

Real-time messaging

Pricing

Choose the plan that best fits your business.

Free Plan

Free

Features

  • 10 callback leads/mo · 10 RMA/RGA /mo
  • Standard Popup
  • Basic CRM
  • Basic Floating Button
  • RMA / RGA form & request inbox
  • 9:00 AM - 6:00 PM IST (Business days)*
  • Support: Response Within 24 hours.

Starter

$29.99 / month

or $299/year and save 17%

Features

  • 50 callback leads/mo
  • 50 RMA/RGA submissions/mo
  • Standard Popup & Basic CRM
  • RMA / RGA form & request inbox
  • Branding Removal
  • Basic Floating Button
  • Support: Response Within 24 hours.

Professional

$59.99 / month

or $599/year and save 17%

Features

  • 3,000 callback leads/mo
  • 3,000 RMA/RGA submissions/mo
  • Standard Popup
  • RMA / RGA form & request inbox
  • Countdown timer with configurable hours
  • Branding Remova & Export CSV
  • Klaviyo Integration & Advanced Triggers
  • Support: Response Within 12 hours.

Enterprise

$129.99 / month

or $1,299/year and save 17%

Features

  • Everything in Professional
  • Unlimited leads & RMA/RGA Submissions
  • AI callback time suggestions
  • AI Intent Analysis (OpenAI & Gemini)
  • RMA / RGA form & request inbox
  • Twilio SMS & WhatsApp alerts A/B Testing
  • Calendar sync for scheduling
  • Dedicated Priority Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Expound Coderz Pvt Ltd.

Developer

Expound Coderz Pvt Ltd

267 Mishrilal Nagar, 145 Amrit Nagar Extension, Dewas, MP, 455001, IN

Launched

May 30, 2023 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • Edit products

    Products, collections

  • Edit orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store script tags, theme

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