AfterShip Order Tracking

Name: AfterShip Order Tracking
Brand: AfterShip
Rating: 4.5 (1199 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.5 (1,199)
Developer: AfterShip

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Order tracking with branded tracking page, order lookup & AI estimated delivery dates.

AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7.

Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance

Popular with stores like yours: Based in United States

Languages

English, German, French, Spanish, and Italian

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Attentive
Gorgias
Klaviyo
Loox
Shipstation
Zendesk

Pricing

Free

Free to install

50 shipments/month; Free first import: up to 500 shipments*

Features

1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date

Essentials

$11 / month

or $108/year and save 18%

$1 for the first month, includes 100 shipments/month; $0.08 per extrashipment; Free first import: up to 500 shipments*

Features

Everything in Free, plus
Branded tracking page with your logo
Automatic carrier detection
Email & SMS notifications
Tracking dashboard with status & reports

7-day free trial

Premium

$70 / month

or $708/year and save 16%

$1 for the first month, includes 500 shipments/month; $0.12 per extrashipment; Free first import: up to 500 shipments*

Features

Everything in Essentials, plus:
Tracking page with your domain
AI-powered EDD & product recommendations
Full analytics suite
API & webhooks

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,199)

Overall rating

4.5

Counts per rating level

82% of ratings are 5 stars
986
7% of ratings are 4 stars
86
1% of ratings are 3 stars
16
1% of ratings are 2 stars
9
9% of ratings are 1 stars
102

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for keeping customers informed about shipping, reducing inquiries, and boosting return rates. It offers real-time tracking, instant notifications, and a customizable tracking page, enhancing professionalism and satisfaction. The app supports various carriers and integrates smoothly with eCommerce platforms, automating tracking. Merchants commend its user-friendly setup and responsive support team, valued for their patience and effectiveness in resolving issues, contributing to a positive experience.

June 2, 2026

Vibhanshu was very helpful in resolving an issue quickly that was causing our customers to increase open tickets by 20%. Overall aftership tracking has helped streamline our notification post purchase process.

Big Joe

United States

Almost 2 years using the app

April 22, 2026

After 5 years as a customer, we are done recommending AfterShip.

Our custom domains for both the returns portal and tracking page stopped working. We contacted support immediately and spent three months going back and forth with no real answer. After three months, they finally told us the feature had been quietly moved to the Enterprise plan, no notification, no warning, nothing. Our customers could not track their orders for this entire period.
AfterShip removes features from existing plans without telling customers, then sells the upgrade as the only fix. That is not how you treat long-term customers. We would not recommend this platform to any brand that takes its post-purchase experience seriously.

CDLP

Sweden

About 2 years using the app