MYOB Sync

MYOB Sync

Pricing
Free plan available. Free trial available.
Rating
2.2 (13)
Developer
MySync

Sync your ecommerce data with MYOB every few minutes to stay up to date.

Save time and manual data entry by automatically syncing your ecommerce data with your MYOB AccountRight, Premier or Business accounts every 15 minutes. You can sync your MYOB inventory levels to Shopify to avoid overselling products. Automate invoice and order creation in MYOB based on your Shopify order data in a timely manner. Advanced data flows include payment method mapping, multiple inventory location mapping to stock and order lines, returns with refunds and customisable fields.

Save time and manual data entry by automatically syncing your ecommerce data with your MYOB AccountRight, Premier or Business accounts every 15 minutes. You can sync your MYOB inventory levels to Shopify to avoid overselling products. Automate invoice and order creation in MYOB based on your Shopify order data in a timely manner. Advanced data flows include payment method mapping, multiple inventory location mapping to stock and order lines, returns with refunds and customisable fields. more
  • Update your Shopify stock from MYOB inventory levels every 15 minutes.
  • Sync each order from your Shopify store to a MYOB order and/or invoice.
  • Create customer cards, payments, returns and new products automatically.

Languages

English

Works with

  • MYOB

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Setup and connect
  • Inventory
  • Manual Sync
  • Local support from Australia

MYOB Sync Basic

$9 / month

Features

  • Inventory
  • Syncs every 15 minutes
  • Local support from Australia

14-day free trial

MYOB Sync Plus

$19 / month

Features

  • Inventory
  • Customers
  • Orders
  • Invoices
  • Payments
  • Syncs every 15 minutes
  • Local support from Australia

14-day free trial

MYOB Sync Pro

$29 / month

Features

  • Inventory - Multiple locations
  • Customers
  • Orders and Invoices
  • Payments - Method mapping
  • Returns
  • Products and Price Updates
  • Syncs every 15 minutes
  • Local support from Australia

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (13)

Overall rating
2.2
Counts per rating level
  • 54% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 31% of ratings are 1 stars
October 28, 2026

We installed MySync for a specific purpose: creating new MYOB AccountRight customer cards from Shopify purchases, without syncing sales transactions or changing existing cards.

The app transferred basic customer details, but the resulting cards still needed manual correction. Mobile numbers arrived without the spacing we require, while Salutation and Contact were left blank. We could not find settings to populate these fields or control the phone formatting.

Having to open and correct each new customer card defeats the purpose of automation for our business. We were willing to enter Selling Details manually, but needed the customer Profile completed correctly.

With our business expanding into wholesale accounts, this experience did not give us confidence to proceed. We decided to uninstall. Configurable customer-field mapping and clearer documentation of what is and is not supported would have saved us considerable setup time.

E3Live Superfoods
Australia
About 1 hour using the app
MySync replied November 1, 2026

Thank you for your feedback. We understand that your goal was to create MYOB customer cards without needing further manual adjustments.

MYOB Sync offers advanced integration options, including custom mapping, and we regularly work with merchants to develop solutions for their individual business requirements. You uninstalled the app after approximately one hour without contacting our support team, so we did not have the opportunity to review your setup or discuss the available options with you.

To clarify, Shopify does not provide a standard customer Salutation field that can be mapped directly to MYOB. Populating this field requires an appropriate source value or a custom rule. Phone numbers supplied by Shopify may also differ from your preferred spacing format. Your phone formatting requirements and the MYOB Contact field are both matters we would have been happy to review with you.

We appreciate your feedback about making supported fields and customisation options clearer in our documentation. Our support team remains available to discuss your customer creation workflow and explain what can be achieved through configuration or custom development.

April 21, 2026

AVOID THIS SOFTWARE

We started using MYOBSync from 01 March 2026 and things look to be good on paper. Syncing ability between MYOB Business and Shopify and the ability to track inventory. However, expect to do integration implementation all by yourself. There is one webpage guide with blocks of information and a few photos but definitely not the most helpful for small business or first time implementors.

I have requested a call or a demo from the support team over the past two months with no avail. The support team lack knowledge and just refer you to the webpage guide for more information. I have been going around in circles for months trying to figure out these issues. A simple 1 hour call to implement this service during the first time would have saved myself and also MYOB Sync hours and hours with researching issues.

Payment syncing haven't been working since 12 March 2026 with no explanation. This is really a disappointing software and disappointing service.

You can see a lot of promise about how this software should be used and how it can support small businesses. However, this has just been a royal waste of time and not worth the trouble.

Azure Tan
Australia
3 months using the app
MySync replied August 17, 2026

Thank you for your feedback.

Our Australian-based support team has been in regular contact throughout your implementation and ongoing use of MYOB Sync. The integration requires some store-specific configuration, particularly around payment allocation, tax settings and inventory tracking. Our team works closely with merchants to identify and resolve these matters, while also providing detailed setup resources that can be accessed at any time.

We have taken your feedback on board and are continuing to expand our onboarding resources for new users, as well as improve the visibility of syncing information and logs within the app.

If you still have outstanding issues please reply to your existing support ticket or contact our team so we can continue investigating.

Edited April 21, 2026

The app works well but it's near impossible to get into the app to make adjustments or find support, however this time pleasantly surprised & a couple of adjustments their end had it up & running again.

Wire Industrial & Marine
Australia
Over 3 years using the app
MySync replied April 20, 2026

Hi, unfortunately Shopify app store message can go to spam but we still replied same day. From your follow up message looks like issue has been resolved but if you still have questions you can contact us directly at support@mysync.io

Support

App support provided by MySync.

Developer

MySync

PO Box 862, Aspley, QLD, 4034, AU

Launched

November 5, 2021

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