DC: WhatsApp Marketing + API
- Pricing
-
From $29/month. Free trial available.
- Rating
- 4.8 (213)
- Developer
- DelightChat
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Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Languages
English
Works with
- Shopify Flow
- Facebook Messenger & Comments
- Instagram DM & Comments
- Live Chat
- Razorpay Payment Gateway
- WhatsApp Business API
Categories
Pricing
Startup
$29 / month
500 support tickets, 2500 marketing contacts
Features
- Support Inbox: WA, IG, FB, Email, Chat
- Chatbot, Self-Service Widget, Mobile App
- GPT AI Agent (10k free tokens/mo)
- WA Marketing: Cart & Checkout Recovery
- COD Verification & COD to Prepaid Flows
- WhatsApp Broadcast Campaigns + Catalog
- Shopify Flow Workflows Integration
- Free Green Tick Application
14-day free trial
Scale
$99 / month
2000 support tickets, 10000 marketing contacts
Features
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
14-day free trial
Growth
$299 / month
6000 support tickets, 30000 marketing contacts
Features
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer communication across WhatsApp, email, and social media, leading to better engagement. Its seamless Shopify integration and omni-channel capabilities, including managing social media messages and order updates, are appreciated. Standout features include WhatsApp automation workflows and broadcast messages with images and CTA buttons. The app is reliable and user-friendly, with excellent customer support praised for responsiveness and proactive assistance during onboarding and integration.
We’ve been using DelightChat for our Shopify store and the experience has been excellent.
The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow.
What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events.
Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support
The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT
Support
App support provided by DelightChat.
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