Warranty Registration & Claims
- Pricing
-
Free plan available
- Rating
- 4.9 (21)
- Developer
- Dyrect Solutions, Inc
Featured images gallery
Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Languages
English
Works with
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
Categories
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
Free Forever
Free
Features
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 / month
100 credits included. 20¢ per additional credit
Features
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Claims
$49 / month
100 credits included. 20¢ per additional credit
Features
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Claims Pro
$149 / month
100 credits included. 20¢ per additional credit
Features
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (21)
Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.
Thank you for the kind words! Glad the Shopify integration is working well for you, and happy we could get the billing issue resolved quickly.
Makes our warranty claim process much easier, great support too!
Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended !
Thanks to Abhishek for the excellent customer service!
Thank you for the recommendation! We’re happy to hear Dyrect is useful for managing after-sales service and that our support team could assist you well. We appreciate your feedback.
Support
App support provided by Dyrect Solutions, Inc.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, other data
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
Order fulfillments, all order history, draft orders, order edits, returns
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Edit discounts
Discount codes and promotions
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Edit other data
Publications of products on sales channels
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