AfterShip Email Marketing,SMS
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All-in-one marketing platform that empowers brands to drive leads, customer engagement, and sales.
Find world-class sales and marketing tools via one intuitive portal. On top of email and SMS marketing, AfterShip Marketing serves merchants with other advanced tools like AI-powered product recommendations, countdown timers, and promotional bars to create interactive experiences that are proven to drive sales. What’s more, all these tools are ready to be used with minimal effort and without technical expertise or assistance.
- Personalized, automated email flows based on customer shopping behavior
- Pre-built templates for emails and SMS, and conversion popups like spin wheels
- A/B tests and easy performance monitoring through one dashboard
- Built-in CRM to create relevant and meaningful customer segments
- Functionality of multiple marketing apps in a single no-code, unified platform
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- AfterShip
- Automizely
- Klaviyo
Categories
Campaign types
Managing campaigns
Managing campaigns
Workflow automation
Pricing
Free
Free
Features
- 3,000 emails for up to 300 contacts
- All popup features
- All conversion tools
- Campaign analytics
- Web push notifications
- Coupons
Essentials
$11 / month
or $108/year and save 18%
Unlimited emails for up to 500 contacts, upgrade as you grow.
Features
- All popup features
- All conversion tools
- Campaign analytics
- Web push notifications
- Coupons
7-day free trial
Pro
$119 / month
or $1,188/year and save 17%
Unlimited emails for up to 10,000 contacts, upgrade as you grow.
Features
- Everything in Essentials plan, plus;
- Upsell popups
- Unique coupon campaigns
- Product recommendations
- Countdown timer
7-day free trial
Premium
$179 / month
or $1,788/year and save 17%
Unlimited emails for up to 10,000 contacts, upgrade as you grow.
Features
- Everything in Pro, plus;
- Customer segmentation
- AI-powered & on-site recommendations
- Birthday emails
- Price-drop & back-in-stock emails
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants report significant boosts in conversion rates and ROI, increased subscriber lists, and enhanced customer engagement. The app offers email automation, SMS marketing, pop-ups, and discount code generation in a user-friendly interface. It's praised for ease of use, seamless integration, and quick setup. Customer support is commended for 24/7 availability and quick issue resolution. Merchants appreciate its ability to replace multiple apps with ongoing feature additions and a transparent product roadmap.
i used this app for 5 years. It was pretty good from 2020-2023 but then they fell completely off. emails don't get delivered, they freeze your account for no reason making it so that you can't send emails at all. I had an organic email list of 16,000 people and i was constantly blocked from sending emails even when i have a quality email list. customer service is terrible. they also kept overcharging me by upgrading my plan without my consent!! they did this SEVERAL times. do not use this app
Hello Angels Only Team,
Thank you for your long-term support over the past five years and for sharing this feedback. We take these concerns seriously and would like to provide clarity on the points you've raised:
Email Delivery & Account Status: We understand how frustrating delivery issues can be. Typically, delivery failures and account freezes occur due to an impacted sending domain reputation. This is influenced by factors such as email content, sending frequency, and recipient interaction. When these metrics decline, providers like Google may block the emails to protect users; this is a standard industry protocol and not a direct block by AfterShip.
Billing & Plan Upgrades: Regarding the overcharging, we would like to conduct a further review of your account. Please note that plan upgrades cannot be initiated automatically by our system, so we need to investigate how these changes occurred.
Customer Support: We were concerned to hear about your experience with our team. However, we could not find any recent interaction with support under your account details. We would appreciate more context or a ticket number so we can look into this further.
We have sent out an email to discuss this further or alternatively you reach out to us directly so we can resolve these issues.
Regards,
Team AfterShip
DO NOT WASTE YOUR MONEY!!
They say that the email spam rate should be within 0.40% but they would disable the email feature even if you are within that limit. The customer cannot help you at all, and they would send you a canned response that they have reported this issue, and would make you wait days to fix an issue in their system.
When I told their agent Sadhan that I'm within the threshold, he told me the spam rate limit is 0.10%. I had to show him a screenshot of their own website that says it's should be within 0.40%. They would hand out incorrect information to mislead you and just to cover their system's fault.
The customer service can't be bothered if you're losing business or what.
FIND A DIFFERENT APP. DO NOT WASTE MONEY LIKE I DID
Hello Vitalia Supplements Team,
We acknowledge the challenges you have faced, and we understand the importance of your ability to communicate effectively with your customers. However, it is also essential for us to safeguard the interests of all customers using our platform.
As we communicated to you in, your service was temporarily suspended due to a high bounce rate and a low domain reputation. Since October, your account has been flagged multiple times for similar issues.
Following our internal review, we have reinstated your service on several occasions, as per your requests.
Our commitment is to ensure that our merchants send emails only to legitimate customers who have provided consent, thereby minimizing spam and bounce rates.
We prioritize the monitoring of our email and SMS services as we aim to maintain a reliable service for all merchants utilizing our platform for email marketing. Therefore, it is crucial to mitigate high bounce rates and spam complaints.
We sincerely apologize for any disruptions this may have caused to your service. Please understand that these measures are in place to comply with regulations and to foster safe and secure email marketing campaigns.
Thank you for your valuable feedback.
Regards
Philips
AfterShip Support Team
DO NOT USE THEIR APP!
Please do not use this app. Their business development representatives will play tricks in the contract, preventing you from enjoying the communication rights you are entitled to.
The validity period of communication emails is supposed to be 12 months, but the contract will state a shorter period. When there are remaining emails left, you cannot flexibly apply for an extension, and they will directly deduct the money from your account.
It is recommended that everyone use Mailchimp. For unused remaining quotas in the package, it offers extensions of six months or one year, which is very flexible.
Support
App support provided by AfterShip.
Resources
Developer
Launched
July 30, 2019
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