Hulk Order Tracking & Upsell

Hulk Order Tracking & Upsell

Pricing
Free plan available. Free trial available.
Rating
3.9 (23)
Developer
HulkApps

Branded order tracking page with delivery notification emails, and real-time order tracking status.

Improve the post-purchase experience and build customer trust with a branded order tracking page that guides buyers from Order Placed to Delivered. Track shipments across 1,300+ global carriers, display custom order statuses, recommended product upsells, and accurate estimated delivery dates (EDDs). Reduce support tickets and WISMO inquiries with automated shipping notifications via email, SMS, and Klaviyo. Mask carrier names, block regions, & up to 60 days of order sync for B2B & other stores.

Improve the post-purchase experience and build customer trust with a branded order tracking page that guides buyers from Order Placed to Delivered. Track shipments across 1,300+ global carriers, display custom order statuses, recommended product upsells, and accurate estimated delivery dates (EDDs). Reduce support tickets and WISMO inquiries with automated shipping notifications via email, SMS, and Klaviyo. Mask carrier names, block regions, & up to 60 days of order sync for B2B & other stores. more
  • Search orders by email, ID or tracking without account login
  • AI custom shipment timelines with pre fulfillment visibility
  • AI product recommendations embedded on tracking pages
  • Auto-send delivery updates via Klaviyo, Shopify or in-app messages
  • Branded tracking pages with upsells, EDDs, and custom messages

Languages

English, Czech, Danish, German, Spanish, Finnish, French, Japanese, Italian, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), and Chinese (Traditional)

Works with

  • Checkout
  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Dsers CJ Dropshipping, Loox
  • Google Translate, Judge.me
  • Hulk Mobile App Builder
  • Klaviyo
  • Klaviyo, HulkApp
  • PageFly, Checkout

Pricing

Choose the plan that best fits your business.

FREE

Free

Features

  • 50 Monthly Shipments
  • Branded Tracking Page
  • Localized shipping carrier massesages
  • Shopify Fulifilment event notifications
  • Onboarding Specialist
  • 24/7 Support

BASIC

$4.99 / month

or $49.90/year and save 17%

Features

  • All Free Plan Features
  • 200 Monthly Shipments
  • Extra Shipment Charge $0.09
  • Estimated Delivery Time
  • Track Order From Account Page
  • Tracking button on order confirmation
  • Custom Carrier Integration support

7-day free trial

GROWTH

$14.99 / month

or $149.90/year and save 17%

Features

  • All Basic Plan Features
  • 500 Monthly Shipments
  • Extra Shipment Charge $0.09
  • Replace Location & Carriers
  • Skip Messages
  • Search & Replace Words
  • App Email Notification
  • One Click Upsell

7-day free trial

PRO

$29.99 / month

or $299.90/year and save 17%

Features

  • All Growth Plan Features
  • 1000 Monthly Shipments
  • Extra Shipment Charge $0.09
  • AI Product Recommendation
  • SMTP Integration
  • API Token Integration
  • Custom Order Statuses
  • Slack Integration

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (23)

Overall rating
3.9
Counts per rating level
  • 74% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 17% of ratings are 1 stars
February 5, 2024

it changes the image without my consent! If it happens again I'll uninstall everything from your company.

iSquaredYoga
Belgium
2 months using the app
Edited January 14, 2023

So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good.

UPDATE -----------------
After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it.
My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.

The Silk Chamber
India
About 2 months using the app
HulkApps replied December 4, 2022

Hi Kakoli,
It is disheartening to hear that the app did not track properly and that you had to contact the support team frequently. I understand the importance of having a functional app and the frustration when it does not perform as expected. The minor delay in updating shipment status has been resolved, and the tracking page now operates smoothly. If you have any questions, please let me know.
Thank you,
Shruti

April 12, 2020

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

Instafreshener
United States
About 1 month using the app
HulkApps replied April 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

Support

App support provided by HulkApps.

Developer

HulkApps

1 Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB

Launched

August 26, 2019

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, assigned fulfillment, order fulfillments, merchant managed fulfillment, third-party fulfillment

  • Edit Online Store

    Online Store pages, Online Store script tags, theme

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