CP: Order Editing & Upsell

CP: Order Editing & Upsell

Pricing
Free to install. Free trial available.
Rating
5.0 (41)
Developer
Clickpost

Cut support costs and boost AOV with self-service order editing, address validation, and upsells

Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.

Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution. more
  • Self-Service Editing - Customers fix addresses, apply discounts, change variants
  • Instant order cancellations with automated refunds
  • Address validation via Google Maps to flag bad addresses
  • Post-purchase upsells to increase average order value (AOV)
  • 3PL/WMS integrations to keep fulfillments in sync

Languages

English, Spanish, French, German, Portuguese (Brazil), and Portuguese (Portugal)

Works with

  • Checkout
  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Easycom
  • Judge.me
  • Klaviyo
  • Shipping and Fulfilment Apps
  • Third Party Logistics (3PL)
  • Unicommerce

Pricing

0-500 orders/m

Free to install

25 edits/upsells free every month

Features

  • Access to all features.
  • - Order editing (Self service)
  • - Post-purchase Upsell (Increase AOV)
  • - Address Validation (powered by Google)
  • - Add/replace Items + Apply Discount
  • Customizable Editing Window
  • 24/7 Chat Support
  • + $1 per extra edit (after 25 free)

500-5000 orders/m

$49 / month

unlimited orders edit + upsells

Features

  • Access to all features.
  • - Unlimited Order editing (Self service)
  • - Unlimited Upsell (Increase AOV)
  • - Address Validation (powered by Google)
  • - Add/replace Items + Apply Discount
  • Customizable Editing Window
  • 3PL/WMS Integrations
  • 24/7 Support (Chat/Slack/Email)

14-day free trial

5000-10k orders/m

$129 / month

unlimited orders edit + upsells

Features

  • Access to all features.
  • - Unlimited Order editing (Self service)
  • - Unlimited Upsell (Increase AOV)
  • - Address Validation (powered by Google)
  • - Add/replace Items + Apply Discount
  • Customizable Editing Window
  • 3PL/WMS Integrations
  • 24/7 Support w dedicated Account Manager

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (41)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 19, 2026

This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.

Curl Warehouse
Canada
8 months using the app
April 2, 2026

We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.

Muffynn
India
7 months using the app
April 2, 2026

good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.

HoneyVeda
India
2 months using the app

Support

App support provided by Clickpost.

Developer

Clickpost

Jersey City, NJ, US

Launched

January 22, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards

  • Edit customers

    Customer data

  • Edit products

    Product listings, products, collections

  • Edit orders

    Assigned fulfillment, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders, order edits

  • View discounts

    Discount codes and promotions

  • Edit gift cards

    Gift card transactions, gift cards

  • View other data

    Locations, product and variant inventory

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