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Track your 3PL from your own orders. Catch late shipments and SLA misses as they happen.
Forthmatch reads your store orders and fulfillments and shows how your 3PL is really doing. Set the SLA you agreed with your warehouse, like same-day dispatch before a cut-off. Then see on-time shipping, processing time and every order that missed the target. Send an SLA alert to your 3PL contact and keep track of their reply. Compare more than one warehouse side by side, export reports, and get them by email every week or month.
- See on-time shipping and processing time for your 3PL
- Set fulfillment SLA targets and see every order that missed them
- Email an SLA alert to your 3PL and track their reply
- Compare warehouses side by side with provider scorecards
- Export to CSV, XLSX or PDF, or get reports by email
Languages
English
Categories
Order management
Inventory management
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We knew our 3PL wasn't meeting SLAs but had no way to hold them accountable. Forthmatch's alert system changed that. Now every missed deadline gets flagged, and we can track their response rate. Our provider went from ignoring issues to actually responding with action plans. Data-backed accountability, this is exactly what we needed.
Easy to setup. Great reporting data that we have taken back to our 3PL for analysis. Good support.
Support
App support provided by Forthcast.
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