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AI agents for ecommerce on WhatsApp, voice and web. Confirm COD, cut RTO, recover carts, sell more.
Exei gives your store AI agents for ecommerce that sell, support and win back buyers on WhatsApp, Instagram, Messenger, web and voice. •Shopping Assistant answers product questions and recommends in-stock items from your live catalog. •Customer Service Agent handles order tracking, returns and COD checks, with handoff to your team. •Growth Agent recovers abandoned carts and runs two-way WhatsApp broadcasts and reorder nudges. •AI Voice Agent calls COD buyers to confirm orders before dispatch.
- Confirm COD orders on WhatsApp and AI voice calls to reduce RTO before dispatch
- Recover abandoned carts with WhatsApp reminders and follow-up voice calls
- Virtual shopping assistant that recommends in-stock products right in the chat
- Two-way WhatsApp broadcasts, win-back and reorder campaigns at zero markup
- Supports 80+ languages
Languages
English
Works with
- Custom APIs
- Facebook Messenger
- Shopflo
- Voice calling
- WhatsApp Business API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$50 / month
or $540/year and save 10%
Features
- Up to 2500 conversations per month
- 1 AI Agent
- Up to 5M characters(links, docs & text)
- Conversation History
- Conversation Insights
- Chat Agent (Website SDK)
- WordPress Plugin (Chat Agent)
- Brand Customization
Standard
$200 / month
or $2,160/year and save 10%
Features
- Up to 12000 conversations per month.
- 2 AI Agent
- Up to 10M characters(links, docs & text)
- Upto 3 AI Actions
- Lead Database & Insights
- WhatsApp (Chat)
Professional
$500 / month
or $5,400/year and save 10%
Features
- 30K chats/month + 500 min voice
- 4 AI Agent
- Up to 20M characters(links, docs & text)
- Upto 7 AI Actions
- Automate Scheduling
- Service Ticketing
- Custom AI Actions (BYOA: Bring Your API)
- Lead Database & Insights
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We started using Exei’ AI Agent on our Shopify store & WhatsApp to handle customer service, and it's taken a good chunk of repetitive support work off our team's plate. Common queries that used to need a manual reply now get handled automatically, which has freed up time for the things that actually need a person. Beyond improving support efficiency, it's also helped drive growth by recommending relevant products to customers based on their intent, leading to better product discovery and more conversion opportunities.
Order updates now go out to customers over WhatsApp in real time, so we get fewer "where is my order" messages than before — customers just see the update as it happens instead of having to ask.
We also use the Shopping Assistant for product discovery. When customers search for something on our store, it helps point them toward relevant products, which has been useful for browsers who might otherwise leave without finding what they need. We've also seen it contribute to growth by recommending products based on customer intent, helping increase conversions and average order value without feeling pushy.
Setup was simple and it fits into our existing Shopify workflow without any disruption. Overall, it's been a solid addition to how we handle customer service, drive product discovery, and support revenue growth on the store.
Support
App support provided by Exei.
Resources
Developer
Xcelore INC, 8 The Green #5936, Dover, DE, 119901, US
Launched
November 5, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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Edit products
Products, product listings, collections
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Edit orders
Order edits, all order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit Online Store
Online Store script tags, theme, checkout page
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