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Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Logistics aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Languages
English
Works with
- Amazon ATS - DTDC
- Bluedart - Delhivery
- Browntape - Easyecom
- Unicommerce
- Zoho - Increff
Categories
Rate calculation
Delivery options
Pickup options
Real-time tracking
Pricing
Choose the plan that best fits your business.
Basic Plan
Free to install
Shipping charges as per usage
Features
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 one-time charge
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
Features
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 one-time charge
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 one-time charge
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated KAM)
All charges are billed in USD.
Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.
saurabh patel, Shipway has been a game-changer for our store's post-purchase experience. Before integrating it, our support team was constantly overwhelmed with "Where is my order?" (WISMO) queries. Shipway solved this overnight by allowing us to create a custom, branded tracking page hosted directly on our website, rather than sending buyers to a generic carrier portal.
Shipway has significantly improved our post-purchase workflow. The standout feature for us is the branded tracking page and the automated WhatsApp and SMS notifications, which have drastically reduced our "Where is my order?" (WISMO) support tickets. The Non-Delivery Report (NDR) management is also highly effective; automating our COD confirmations and delivery re-attempts has noticeably lowered our Return to Origin (RTO) rates.
We have been using Shipway as our courier aggregator for the past two years, and overall, our experience has been good.
Thanks to Meetu Dhar (KAM) from Customer Support for their helpful support. When the new panel UI was introduced, there were a few flaws, but the team listened to our feedback and gradually resolved many issues.
Also, appreciation to Megha Kaur from the Product Team for genuinely taking note of our suggestions. It's great to see a team that values client feedback and is willing to make improvements.
Overall, a good experience with Shipway. We hope the remaining quirks and issues will also be resolved as quickly as possible in the future.
Support
App support provided by Shipway .
Resources
Launched
April 29, 2016
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, gift cards
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View gift cards
Gift cards
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Edit other data
Price rules, locations
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