Navidium Shipping Protection

Name: Navidium Shipping Protection
Brand: Navidium Apps
Rating: 4.9 (350 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.9 (350)
Developer: Navidium Apps

In-house solution for shipping protection / shipping insurance. Turn package protection as an upsell

Navidium is a self-service shipping protection platform to manage your own package protection / shipping insurance offering. Collect your own package protection, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store.

Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
Customize shipping insurance widget, language, price, branding, and currency.
Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
Route insurance protection fees back to you & increase your conversion rate.
Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify Admin
klaviyo rebuy engine upcart
reamaze gorgias skio seal
recharge bold amp aftersell
returns exchanges upsells
shipping insurance protection
Subscriptions Shipstation loop

Pricing

Free

Free to install

Automatically upgrades to the next billing cycles based on the usage.

Features

Up to 50 Orders a Month
Automatic Installation + Expert Support
Claims Portal + Automated Claims
Shipping Protection Dashboard
No Rev Share. You 100% of collected fees
Compliant Auto Opt In Widget for Cart

Essential

$29.99 / month

Automatically upgrades to the next billing cycles based on the usage.

Features

Up to 500 Orders a Month
Free Expert Installation
Live Chat Support
Claims Automation + Portal
Integrations with Subscriptions
Auto Fulfillments
No Rev Share. You 100% of collected fees

3-day free trial

Growth

$49.99 / month

Automatically upgrades to the next billing cycles based on the usage.

Features

Up to 1000 Orders a Month
Free Expert Installation
Live Chat Support
Claims Automation
Claims Portal
Auto Fulfillments
No Rev Share. You 100% of collected fees

3-day free trial

Enterprise - Plus

$99.99 / month

Features

Unlimited Orders
Free Expert Installation
Shopify Plus Checkout Widget
Live Chat Support
Claims Automation
Claims Portal

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (350)

Overall rating

4.9

Counts per rating level

97% of ratings are 5 stars
341
0% of ratings are 4 stars
1
0% of ratings are 3 stars
1% of ratings are 2 stars
2
2% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for turning shipping protection into a revenue stream, allowing in-house management of lost or damaged packages. It offers extensive customization to align with brand presentation during checkout. Seamless Shopify integration and easy installation are praised, with support described as responsive and knowledgeable. Merchants recommend it for enhancing customer satisfaction, providing peace of mind, and generating additional revenue, calling it a "game changer."

March 19, 2026

We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.

Killzone Flashlights

United States

Over 3 years using the app

March 3, 2026

Navidium and the team are exceptional. We have used the software going on 5 years now and they continue to create seamless upgrades. If there is ever an issue when we are implementing a new theme they are quick to resolve it. These are the type of people who really care about what they are providing and make sure they are adding value for every customer. Thank you all for support. All the best!

Everyman

United States

Almost 4 years using the app

March 31, 2026

We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.

ThirtyYears

United States

About 2 years using the app

Support

App support provided by Navidium Apps.

Resources

FAQ

Developer

Navidium Apps

Website

Dhaka, BD

Launched

November 26, 2021

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, store credit, Shopify Payments, Shopify Functions, Online Store

Edit customers

Customer data
Edit products

Inventory, products, publications of products on sales channels, collections
Edit orders

Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, shipping information, third-party fulfillment
Edit store credit

Store credit account transactions, store credit accounts
View Shopify Payments

Shopify Payments disputes
Edit Shopify Functions

Cart transforms
Edit Online Store

Online Store pages, theme
View other data

Locations