TrustWILL Loyalty & Referrals

Name: TrustWILL Loyalty & Referrals
Brand: CWILL
Rating: 4.9 (760 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (760)
Developer: CWILL

View demo store

Attract new customers and boost repeat purchases with points rewards, referral program & VIP tiers

TrustWILL Loyalty (Loloyal) powered by CWILL is here to turn first-time shoppers into lifelong fans! With points rewards, referral program, VIP tiers, and exclusive member perks, you can easily create a loyalty program with endless possibilities! Keep customers engaged, boost repeat purchases, and increase customer lifetime value fun. TrustWILL makes it easy to build lasting customer relationships, improve retention, and grow your brand—24/7 expert support and no coding required.

Easily build loyalty programs with points, referrals & VIP to drive retention
Run points-based rewards, VIP tiers and limited-time campaigns to boost sales
Reward both referrer and invitee to drive organic growth and lower CAC
Deploy emails, popups, review rewards & checkout extensions to lift engagement
Multi-language translation, POS integration, analytics dashboard & 24/7 support

Popular with stores like yours: Based in United States

Languages

English, German, Spanish, French, Italian, Japanese, Chinese (Traditional), Chinese (Simplified), Portuguese (Brazil), Korean, Czech, Danish, Finnish, Norwegian (Bokmål), Polish, Swedish, Thai, Turkish, Dutch, and Portuguese (Portugal)

Works with

Checkout
Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Judgeme Product Reviews App
Klaviyo: Email Marketing & SMS
PageFly
Seal Subscriptions
Trustoo
Willdesk: Live Chat & Helpdesk

Pricing

Free

Features

25 monthly orders (Free unlock 50)
Points program
Referrals program
Limited-time offers
TrustWILL Reviews integration
Willdesk integration
Custom CSS
24/7 support

Starter

$19 / month

or $190/year and save 17%

Pay as you go pricing. $19/pm for stores with an order volume of 200 orders/pm. See pricing for all order ranges.

Features

Pop-up & Email
Theme & Customize styles
Multi-Languages support
Program activity
Review rewards
Product & Shipping rewards
Judge.me integration
Support Shopify POS

14-day free trial

Growth

$69 / month

or $690/year and save 17%

Pay as you go pricing. $69/pm for stores with an order volume of 500 orders/pm. See pricing for all order ranges.

Features

VIP program
Customer account extension
Loyalty page
Points expiration
Rewards expiration
Smart Tags
Klaviyo integration

14-day free trial

Plus

$499 / month

or $4,990/year and save 17%

Includes 5,000 monthly orders. Over that? Contact sales for a custom quote.

Features

Checkout extensions
API access
Reward for custom action
Customer success service
Customized Solutions
Custom Data Export
Emergency support team

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (760)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
721
3% of ratings are 4 stars
24
1% of ratings are 3 stars
6
1% of ratings are 2 stars
5
1% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants recommend this app for managing reviews and boosting customer loyalty through points and rewards. It's praised for easy setup, seamless integration, and customizable loyalty programs, including a referral system. The app supports Klaviyo integration and multilingual content translation. Merchants commend its flawless functionality and value for money. Customer support is noted for being responsive and professional, providing clear instructions and 24/7 assistance, often exceeding expectations.

April 1, 2026

We've been using TrustWILL Loyalty for more than one year and we never encountered any problems. The support team is always on point and helped us with everything we needed.

Unfazed

Romania

Almost 3 years using the app

CWILL replied April 5, 2026

Hi there,

Thank you so much for your wonderful feedback and for trusting TrustWILL Loyalty over the past year!

We’re truly happy to hear that you’ve had a smooth experience and that our support team has been able to assist you whenever needed. Your kind words mean a lot to us and motivate our team to continue delivering the best possible service.

We appreciate your continued support and look forward to serving you for many more years to come.

Best regards,
TrustWILL Support Team

November 30, 2025

Support: 5/5 very responsive
Features: 5/5 more on the roadmap
Customizations: 4/5 (sometimes the descriptions could be better about what happens in the background)

Overall: 4,8/5 -> very good app!

Beyond Nutrition

Luxembourg

4 months using the app

CWILL replied November 30, 2025

Hi there,

Thank you so much for your feedback! 🙏 We’re thrilled to hear that you found our support and features helpful. We appreciate your note about customizations, your input helps us improve the clarity of descriptions and make the experience even better. We’re constantly working on enhancing the app, please stay tuned for more updates.

Best regards,
Trustoo Loyalty Team

December 19, 2025

Help is very good & quick, fairly easy to use and easy to understand individual customer use as well.

Suvarna

United Kingdom

Almost 3 years using the app

CWILL replied December 25, 2025

Hello there,

Thank you so much for your kind words! We’re glad to hear that our support has been helpful and timely. It’s great to know that you find the platform easy to use and understand for managing individual customers. Your feedback means a lot and motivates us to keep improving!

Best regards,
Trustoo Loyalty Support Team

Support

App support provided by CWILL.

Resources

FAQ

Tutorial

App Documentation

Developer

CWILL

Website

201 Commonwealth Ct, Cary, NC, 27511, US

Launched

October 12, 2021 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system