lookfor: Scalable CX Platform
- Pricing
-
From $1,200/month. Free trial available.
- Rating
- 4.9 (31)
- Developer
- lookfor, Inc.
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Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI
lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales.
- Reduce churn with conditional order cancellation agent
- Use Shopify functions in your agent, eg: Cancel Order, Update Shipping
- Escalate important tickets to support member inside of the lookfor dashboard
- Understand revenue and resolution rate with lookfor data platform
- Create unlimited AI agents to resolve tickets that previously need a human touch
Languages
English
Works with
- Checkout
- ChatGPT
- Gmail
- Live Chat
Categories
Real-time messaging
Automated responses
Pricing
Precious
$1,200 / month
or $12,000/year and save 17%
Features
- Conversations Scaled to Your Volume
- Email Agent
- Knowledge: FAQs, PDFs & Shopify Pages
- Multi-agent System Custom Set-Up
- Track Customer Journey
15-day free trial
Enterprise
$2,500 / month
or $25,000/year and save 17%
Features
- Conversations Scaled to Your Volume
- Unlimited Products
- Email Agent
- Knowledge: FAQs, PDFs & Shopify Pages
- Multi-agent System
- Track Customer Journey
15-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (31)
excellent product and service, would highly recommend.
It is a very good possibility to optimize your email-support :) You get a lot of informations and help from the team
We started to use lookfor’s multi-agent setup about a month ago. We built three agents - Orders Agent, Operational agent, and Sales Agent - and setup was straightforward (define triggers/guardrails, connect Shopify + email). Since then it’s been handling ~80% of repetitive tickets like WISMO, address fixes, and simple cancellations via the Orders/Operational agents, while the Sales Agent drives product recommendations and seize upsell opportunities. Handoff to our team on complex cases are also clean. Being able to create our own agents for new workflows has been the biggest win in my opinion. Support was responsive (they resolved one instruction nuance the same hour). Overall, it's a solid product.
Thank you for this epic review! We're so glad to have you as a client on this journey.
Cheers,
Support
App support provided by lookfor, Inc..
Resources
Developer
Launched
January 17, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Online Store
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Edit customers
Browsing behavior, customer data
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Edit products
Product listings, products, collections
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Edit orders
All order history, draft orders, returns
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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View other data
Locations
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