ChatterMate AI Chat & Helpdesk
- Pricing
-
Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Chattermate
Featured images gallery
AI chat agent that answers shopper questions, tracks orders, and hands off to your team
ChatterMate learns your store — products, orders, policies and docs — then answers shoppers instantly with grounded, cited replies. It tracks orders, recommends products, and captures qualified leads mid-conversation. When a shopper is stuck or frustrated, it hands off to your team with the full thread in one shared inbox. The same knowledge auto-builds a branded help center, so customers self-serve before they ever message. No-code setup, live in minutes.
- Answers from your products, orders, policies and docs, with cited sources
- Real-time order tracking and status updates pulled from your store data
- One-click handoff to your team with the full thread in one shared inbox
- Captures and qualifies leads mid-chat, then routes them to Slack or your CRM
- Branded help center auto-built from the same knowledge your agent learns
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI replies a month
- 1 team member
- 1 AI agent, 1 knowledge source
- Live chat and team inbox
- 14 days of Growth to start
Starter
$4.99 / month
or $49.90/year and save 17%
Features
- 1,000 AI replies a month
- Unlimited team members
- 2 AI agents
- 5 knowledge sources
- Live chat and team inbox
- Custom branding
- Analytics
- Use your own AI model key
Growth
$9.99 / month
or $99.90/year and save 17%
Features
- 2,500 AI replies a month
- Unlimited team members
- 5 AI agents
- 10 knowledge sources
- WhatsApp, Messenger + 7 more channels
- Lead capture and workflows
- Help center and AI tickets
- Everything in Starter
Pro
$24.99 / month
or $249.90/year and save 17%
Features
- 7,500 AI replies a month
- Unlimited team members
- 10 AI agents
- 20 knowledge sources
- Everything in Growth
- CRM sync (HubSpot, Pipedrive)
- API access
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Chattermate.
Resources
Developer
Launched
November 28, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
All order history
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Edit Online Store
Online Store pages, Online Store script tags, theme
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View Shopify admin
Legal policies
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