BuyScout AI Store Agent
- Pricing
-
Free to install. Usage charges apply. Free trial available.
- Rating
- 5.0 (105)
- Developer
- NetPrism Inc.
Featured images gallery
Your all-in-one AI store agent for sales and support. Guide shoppers before and after checkout.
BuyScout learns your catalog, store content, and policies. It helps shoppers compare products, recommends matching items, and suggests add-ons — each ready to add to cart in the chat. After checkout, it tracks orders, shares delivery estimates, handles returns and refunds, updates shipping addresses, and troubleshoots products. Virtual try-on lets shoppers see your clothes, shoes, and accessories on their own body. It works on your storefront, TikTok, WhatsApp, Instagram, Messenger, and more.
- Sets up in 1 minute and learns your whole catalog, content, and policies
- Helps shoppers compare products, find the right one, and add it to cart
- Answers questions, tracks orders, and handles returns and refunds in chat
- Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
- Lets shoppers virtually try clothes, shoes, and accessories on their own body
Languages
English, Dutch, French, Spanish, Italian, German, Japanese, Chinese (Simplified), and Chinese (Traditional)
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Estimate your monthly charges
Rounded up to the nearest dollar
Extra AI messages
Pricing
Choose the plan that best fits your business.
Free
$0 / month
Plus usage charges
Features
- 100 AI replies per month
- Basic sales and support skills
- Performance analytics
- Standard support
Usage
Cost per unit
Extra AI messages
$0.20
Starter
$49 / month
Plus usage charges
Features
- 500 AI replies per month
- All sales and support skills
- Upsells, cross-sells & recommendations
- WhatsApp, Instagram & more
- AI voice calls
- AI virtual try-on
- Performance analytics
- Standard support
Usage
Cost per unit
Extra AI messages
$0.20
7-day free trial
Growth
$129 / month
Plus usage charges
Features
- 1,500 AI replies per month
- All sales and support skills
- Upsells, cross-sells & recommendations
- SMS, WhatsApp, Instagram & more
- AI voice calls
- AI virtual try-on
- Performance analytics
- Priority support
Usage
Cost per unit
Extra AI messages
$0.20
7-day free trial
Pro
$249 / month
Plus usage charges
Features
- 3,000 AI replies per month
- All sales and support skills
- Upsells, cross-sells & recommendations
- SMS, WhatsApp, Instagram & more
- AI voice calls
- AI virtual try-on
- Performance analytics
- Priority support
Usage
Cost per unit
Extra AI messages
$0.20
7-day free trial
Scale
$499 / month
Plus usage charges
Features
- 6,000 AI replies per month
- All sales and support skills
- Upsells, cross-sells & recommendations
- SMS, WhatsApp, Instagram & more
- AI voice calls
- AI virtual try-on
- Performance analytics
- Priority support
Usage
Cost per unit
Extra AI messages
$0.20
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (105)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as simple, fast to install, and seamlessly integrated with Shopify. They say it improves conversions by answering pre-purchase questions, handling detailed product comparisons, and translating technical specs into plain language. Many highlight reduced support tickets, strong multilingual capabilities, and helpful, non-pushy recommendations and upsells. It’s especially valued by solo operators and small teams for 24/7 coverage and easy control over assistant behavior.
The most useful thing for us has been handling basic account-related questions. Customers can get guidance on common issues without waiting for someone from our team to become available.
Our customers sometimes ask questions that aren't directly covered in our FAQs. I like that BuyScout can use the wider information available on our website rather than simply returning a list of FAQ links.
We get quite a few questions about how long different stages of our order process take. BuyScout explains the information clearly, so customers have a better idea of what happens after they place an order. It has cut down on some unnecessary emails.
Support
App support provided by NetPrism Inc..
Resources
Developer
Launched
September 23, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin
-
Edit customers
Browsing behavior, customer data
-
View products
Product listings, products, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days, order edits
-
View discounts
Discount codes and promotions
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Edit store analytics
Web pixels, reports
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View Online Store
Theme
-
View custom data
Metaobjects
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View Shopify admin
Legal policies
-
View other data
Locales, locations
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