Redo

Name: Redo
Brand: Redo Tech, Inc
Rating: 5.0 (673 reviews)

Pricing: Free plan available
Rating: 5.0 (673)
Developer: Redo Tech, Inc

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Increase profit at each touchpoint of the buyer journey.
Increase exchange rates and decrease return rates with AI personalization
AI-first customer service in one unified inbox. Both for desktop and mobile app.
A full email and sms platform with shoppable email and AI persona targeting
Increase conversion rates in your checkout flow with AI-driven A/B testing

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify POS
Shopify Flow
CommentSold
Gorgias
Klaviyo
NetSuite
Shop Mini
Yotpo

Pricing

Choose the plan that best fits your business.

Returns

Free

Features

Returns and claims portal
AI exchange agent for +17% exchange rate
Variant-level returns analytics
Monthly AI returns analysis report
Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

A/B test checkout experiences
Show tailored offers based on web intent
Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

Cross-sell from order tracking emails
Shoppable emails

Fulfillment

$99 / month

Features

Fulfillment software
Auto Batch to optimize fulfillment speed
Auto Merge orders to save on costs
Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (673)

Overall rating

Counts per rating level

98% of ratings are 5 stars
657
1% of ratings are 4 stars
10
0% of ratings are 3 stars
0% of ratings are 2 stars
1
1% of ratings are 1 stars
5

All reviews

July 1, 2026

We use ReDo across several aspects of our business including Returns, Customer Support and Checkout Conversion testing. ReDo team is very responsive and always available to support with any issues. Elijah from their support team is an all-star.

Bleuet

United States

Almost 2 years using the app

May 26, 2026

have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help

Goldie Swimwear

United States

Almost 3 years using the app

July 1, 2026

Mason from the Redo support team was incredibly helpful when we were migrating our email list from Klaviyo. He jumped into the chat fast and got everything sorted quickly. The app itself has been great for our Shopify store — handles returns, email marketing, and more all in one place. Highly recommend!

Creations of Christ

United States

Over 1 year using the app