O: Chat buttons & Contact Form

Name: O: Chat buttons & Contact Form
Brand: Omega
Rating: 4.8 (266 reviews)

Pricing: Free
Rating: 4.8 (266)
Developer: Omega

Install

View demo store

Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Build your customer support with Messenger chat, Teleram, and Instagram,...
All-in-one chat button lets customers chat with you via their preferred chat app
Customize chat widget's style, device & page target, and preset welcome messages
Analyze the effectiveness of chat channels: Messenger & contact form
Messenger welcome message box helps increase customer engagement

Languages

English

Works with

Shopify Admin
Facebook Messenger
Instagram
Live chat
Omega

Reviews (266)

Overall rating

4.8

Counts per rating level

93% of ratings are 5 stars
247
5% of ratings are 4 stars
12
1% of ratings are 3 stars
2
0% of ratings are 2 stars
1
2% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for enhancing customer service through multi-channel communication, including Facebook Messenger, Instagram, Twitter, and Skype. It's especially useful for small to medium-sized businesses, offering a free version for up to three platforms. Users appreciate its ease of use, customization options, and seamless Shopify integration. The support team is praised for being responsive and helpful in providing customization assistance.

February 19, 2026

good service and helped us a lot to solving any issue we encounter. Helpful staff

B.P. de Silva Jewellers

Singapore

11 months using the app

Omega replied February 22, 2026

Thank you for the kind review! We’re glad to hear our team has been able to help you resolve any issues along the way. Providing helpful and reliable support is what we aim for. If you ever need anything else, we’re always here for you! 😊

March 30, 2026

App just crashed when I need to edit the widget.

GameroHN

Honduras

7 days using the app

Omega replied March 30, 2026

Hi there,

We sincerely apologize for the inconvenience you experienced while using the app.

There was a minor technical issue with our app at that time, and our team has already identified and resolved it promptly. The app should now be functioning normally.

Our Technical Agent has also reached out to you via email to provide further assistance. Please kindly check your inbox (and spam folder, if needed).

We truly appreciate your patience and would be grateful for the opportunity to support you further.

March 3, 2026

This app is a great help for us because it is fast to communicate with our customers.

Articles.com.ph

Philippines

Almost 2 years using the app

Omega replied March 5, 2026

Thank you so much for your feedback! 😊🌟
We’re really happy to hear O: Chat buttons & Contact Form helps you communicate with your customers quickly. Making customer interaction fast and convenient is exactly what the app is designed for 💙
Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any assistance! 🙌🚀