SMPS Product Question & Answer

Name: SMPS Product Question & Answer
Brand: Simprosys InfoMedia
Rating: 4.8 (148 reviews)

Pricing: Free plan available
Rating: 4.8 (148)
Developer: Simprosys InfoMedia

View demo store

Shopper and Merchant engaging via Product Question & Answers app

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

Simplified dashboard with an overview of all the questions and its synopsis
Get notified via email and quickly respond to product related queries
Create & manage FAQ page which benefits in improving organic performance
Theme friendly and customisable Q&A widgets for your online store
Integrate askers' mail list with MailChimp and Klaviyo

Languages

English

Works with

Shopify Admin
FAQs'
klaviyo
mailchimp
Product Q&A

Pricing

Standard

Free

Features

15 Answers/month
Answer from store admin
Hide or Publish Q&A
'Ask a Question' widget customization

Unlimited

$1.99 / month

Features

All Features of the Standard plan
Unlimited Question/Answer posting
Common FAQs Page
Priority Support

Professional

$4.99 / month

Features

All Features of Unlimited Plan
View Askers' Email IDs
Mailchimp & Klaviyo Integration
Advanced Response Template Editor
Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (148)

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
136
5% of ratings are 4 stars
7
1% of ratings are 3 stars
1
0% of ratings are 2 stars
3% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for boosting customer engagement and trust by enabling direct questions on product pages, which also improves SEO. The dynamic FAQ feature addresses common queries, reducing repetition. It integrates smoothly with tools like Klaviyo and is easy to install. Merchants praise the responsive support team for their effective issue resolution and assistance with customization, ensuring compatibility with various themes.

March 5, 2026

We utilise numerous Symprosys apps - all good and backed by excellent support.

LEDSpace

United Kingdom

Over 7 years using the app

August 22, 2025

We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them.

More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.

Streacom Shop

Netherlands

Almost 2 years using the app

Edited August 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan!

The original review for Simprosys' apps:

This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Destination Gold Detectors

United States

About 7 years using the app