Pathlight Post Purchase Survey

Name: Pathlight Post Purchase Survey
Brand: App Jar
Rating: 4.6 (20 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.6 (20)
Developer: App Jar

Install

View demo store

Post Purchase Surveys - launch your first survey in 5 minutes

Capture post purchase survey insights to sharpen attribution, improve CX and make smart improvements

Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS.

Launch your first post purchase survey in 5 minutes with a customizable template
Target customers by recurrence, tags, products, location, order value, or LTV.
Clean, intuitive UI designed for quick setup and easy daily use.
Track views, response rate, revenue and AOV for each answer, filter and export.
Integrate with your favorite tools and platforms to sync answers and data.

Languages

English

Works with

Customer accounts
Shopify POS
Shopify Flow
Shopify Admin
Flow
Google Analytics
Google Tag Manager
Klaviyo
POS

Pricing

Choose the plan that best fits your business.

Free

Features

1 active survey
3 questions per survey
100 answers per month
1 language translation (powered by AI)
target new or returning customers
free templates
single-choice or multi-choice questions
24h support

Basic

$19 / month

Features

5 active surveys
10 questions per survey
1,000 answers per month
5 language translations (powered by AI)
Target new/returning/all, or by tags
More templates to help you get started
Integrate with Google Analytics, Klaviyo
8 question types (incl. NPS, open ended)

14-day free trial

Pro

$99 / month

or $949/year and save 20%

Features

Unlimited surveys, questions and answers
Unlimited translations (powered by AI)
Target by location, OV< LTV, products
Access all templates
Integrate with Shopify Flow, GTM & more
Access all question types
Conditional logic for complex flows
Incentivize customers w/ discount codes

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating

4.6

Counts per rating level

80% of ratings are 5 stars
16
15% of ratings are 4 stars
3
0% of ratings are 3 stars
0% of ratings are 2 stars
5% of ratings are 1 stars
1

All reviews

November 6, 2026

really easy to use and really useful piece of data but since I am only investing in Meta at the moment - it doesn't give me new information - I will reconsider using this when I start advertising in different channels

Live Milk Love

Australia

5 months using the app

App Jar replied November 6, 2026

Thank you so much for the kind words! I'm really glad you found it easy to use.

That makes total sense when Meta is your only channel. If you'd like to try something else in the meantime, a question like "What almost stopped you from buying today?" or "What made you choose us?" usually surfaces things the ad data can't show. And whenever you add new channels, we'd love to have you back!

June 11, 2026

Easy to set up and use. Amazing customer support!

Flawless Flamingo

United Kingdom

About 1 month using the app

March 19, 2026

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.

Hardcore Catholics

United States

About 1 hour using the app

App Jar replied April 1, 2026

I really appreciate your kind words! I'm glad we had the solution you were looking for tagging.