MIDA Heatmap & Replay Checkout

Name: MIDA Heatmap & Replay Checkout
Brand: mida-app.io
Rating: 4.9 (475 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (475)
Developer: mida-app.io

Install

Optimize Your Store Conversions with AI Assistant, Analytics, Session Replays & Heatmaps

All eyes on your customers to see that reason. With live recording and session replay powered by advanced filters, MIDA lets you follow each shopper's journey from the first click to checkout, seeing exactly where they click, scroll, hesitate, and drop off. Multilingual AI Assistant surfaces key insights and suggests what to fix instantly. Conversion heatmaps reveal what drives purchases. Running ads? Block bots to keeps data clean and Improve ad performance with real visitor behavior insights.

Live session recording and checkout record to see exactly where users abandon
Multilingual AI assistant delivers insights and analytics to fix friction fast.
Visualize real-time + revenue click heatmaps to see what drives clicks and sales
Conversion map shows what elements drive sales and boost store conversions
Analytics uncover bounce page, checkout funnel and spot bots to keeps data clean

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify Admin
Analytics Apps
Checkout Apps
Marketing Apps
Product Bundle Apps
Product Options Apps
Security Apps

Pricing

Starter

Free

Features

300 sessions/month
Live recordings
Unlimited heatmaps
Cart value (abandoned cart)
Checkout events tracking
Full-funnel analytics
AI-powered summaries
Lifetime analytics data storage

Basic

$9.90 / month

For growing stores learning behavior

Features

Up to 5,000 sessions/month
Unlimited heatmaps
Bounce tracking
Advanced filters
AI Assistant (+$5)
AI email reports
AI-powered summaries
Lifetime analytics data storage

7-day free trial

Growth

$24.90 / month

For stores optimizing & scaling up

Features

Up to 15,000 sessions/month
Unlimited heatmaps
Revenue click tracking
Conversion heatmaps
AI Assistant (+$10)
AI email reports
AI-powered summaries
Lifetime analytics data storage

7-day free trial

Enterprise

$44.90 / month

Checkout recordings & custom plans in app

Features

Up to 40,000 sessions/month
Unlimited heatmaps
API data export
Bulk heatmap export
AI Assistant (+$15)
AI email reports
AI-powered summaries
Lifetime analytics data storage

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (475)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
457
2% of ratings are 4 stars
8
0% of ratings are 3 stars
2
0% of ratings are 2 stars
2
1% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants recommend this app for gaining insights into customer behavior to optimize websites and improve conversion rates. It offers session replays, heatmaps, and behavior tracking, allowing data-driven improvements. The app is praised for its ease of use, smooth performance, and quick setup. Merchants also highlight the outstanding and responsive customer support, making it an essential tool for Shopify store owners seeking to make informed decisions.

Edited June 3, 2026

I've had to check sessions for some order hickups perhaps 10 times. Out of these, MIDA delivered good recordings 5 times, and the other 5 failed for some reason that required opening a support chat and ticket to the devs. The idea is good, but for some reason it is not that uncommon to see session recordings failing to be played / listed / accessible / shared.

So we basically have it just in case, but don't hold a lot of hope when we want to use it.

Also, you can find yourself watching abandoned carts in one screen, and see 1 abandoned cart in the last week, jump into another screen and find 40 abandoned carts in that same week. Some of these filtered abandoned carts even appear along with their order number.

I see effort behind the app, but it is not consistent nor reliable.

Today we needed to reach out to support, but the bottom icon was not present, not for chat, not for "leave a message" although we have "Priority Support"

Picasita

Spain

About 1 year using the app

March 24, 2026

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.

Popmelle

India

10 months using the app

mida-app.io replied March 24, 2026

Hi there,

Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.

Best regards,
MIDA team

May 1, 2026

MIDA Replay Heatmaps has been an excellent addition to our Shopify store. It's incredibly easy to use, and the session recordings and heatmaps provide valuable insights into how customers interact with our website. Being able to see exactly where visitors click, scroll, and drop off has helped us identify areas for improvement and optimize the shopping experience.

The app runs smoothly, the interface is intuitive, and the data is presented in a way that's easy to understand and act on. It's become an essential tool for improving conversions and understanding customer behavior. Highly recommended for any Shopify store owner looking to make data-driven decisions.

Blade & Board

New Zealand

3 months using the app

mida-app.io replied May 3, 2026

Thank you for the kind words and 5 stars! 💚 We’re grateful to have you with us.

Mida-app.io Team ✨