ParcelWILL Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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ParcelWILL (formerly ParcelPanel): reduce WISMOs, build customer loyalty, and drive more sales.
Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7.
- Track your orders & last-mile delivery, sync parcel tracking info to PayPal.
- Engage customers with timely shipping notifications as order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click—perfect for dropshipping merchants.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
- Popular with stores like yours
- Based in United States
Languages
German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Gorgias
- Headless
- Judge.me
- Klaviyo
- PageFly
- PayPal
Categories
Tracking
Notifications
Labels and packaging
Pricing
Free
Free
Features
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart shipment dashboard
- Dropshipping mode
- Basic analytics
- Built for customer accounts
Essential
$11 / month
or $108/year and save 18%
$0.05 per additional quota
Features
- 200 orders/month
- Custom shipment status
- Post-purchase EDD
- AI product recommendations
- Shipping protection
- Shipping notifications
- Discount upsells
- Advanced analytics
7-day free trial
Professional
$59 / month
or $564/year and save 20%
$0.05 per additional quota
Features
- 2,000 orders/month
- Auto-translate tracking details
- CSV & PDF export
- Pre-purchase EDD
- Klaviyo, PayPal & Gorgias integrations
- API & Webhooks
- Remove ParcelWILL branding
- ParcelWILL post-purchase hub
7-day free trial
Enterprise
$479 / month
or $4,548/year and save 21%
$0.05 per additional quota
Features
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Dedicated onboarding manager
- Customer success manager
- Priority support
- And more…
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,508)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing order tracking, reducing customer inquiries, and saving time. It's ideal for e-commerce and dropshipping, offering seamless Shopify integration, customizable tracking pages, and pre-dispatch shipment status. The app is praised for its easy setup, intuitive interface, and fast, accurate updates. Excellent customer support and a free plan make it accessible for startups and small businesses.
Great experience with the product and customer support. Recommended to use. Price builds up when you grow, so that's nice.
Jessca, Jane, Zessa, Cecilia, Kath, Donna and everyone is amazing! App is great and so is the customer support team!
I was talking with Jane, she was very polite patient and helpful. Great app with lots of functionalities.
Support
App support provided by CWILL.
Resources
Launched
January 25, 2019 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior, customer data
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Edit products
Products, product listings, inventory, publications of products on sales channels, collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment, shipping information
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Edit marketing
Marketing events
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Edit store analytics
Web pixels
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Edit Online Store
Theme, Online Store page content on a path controlled by the app, Online Store pages
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Edit Shopify admin
Files
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Edit other data
Locales, locations, Online Store navigation
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