SMSGo: Abandoned Cart Recovery
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Rating
- 3.7 (21)
- Developer
- Zegsu Software Solutions LLP
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SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app.
Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.
- Send automated cart recovery SMS to customers who have abandoned checkout
- Set up multiple abandonment protector SMS notifications with automatic discounts
- Create powerful SMS Marketing flows with targeted customer segmentation
- Configure short URLs for abandoned cart with your own domain
- Use custom SMS sender ID for abandonment checkout notifications.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- Abandoned Cart
- Aftership
- Cart Recovery
- Order Notifications
- Reconvert
- SMS Marketing
Categories
Managing campaigns
Pricing
Basic
Free to install
No recurring charge. Pay per use. Cost only for SMS usage.
Features
- Automated Abandoned Cart Recovery SMS
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Auto recharge
- Short URL
Premium
$19 / month
Pay few cents for SMS sent and received
Features
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration for Order Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (21)
It's fairly basic, but I at least like that it doesn't require the customer to xxxxxxx. It's fast to set up too, unlike Klav--.
It's a good temporary measure to get efficient abandoned cart reminders up and running, but as soon as the store becomes bigger I'm personally moving to a cheaper alternative. I think Klav-- is about 1/3 the price per SMS.
not recommended. App doens't work for loads of countries.
Cost per sms is also very expensive.
cs replies once every week, so unable to fix things or ask questions when you need help.
Added 30usd as credit, can't get our money back.
BAD
Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.
About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.
Hi,
We’re sorry to hear about your experience, and we’d really like the opportunity to resolve this for you.
We responded to your queries via email and are happy to help you configure the app so it works correctly for your country and use case. In many cases, issues like this are simply configuration-related and can be resolved quickly with our guidance.
Regarding the credit you added, we absolutely do not intend to keep funds from customers who are unable to use the service. Refunds are available, and we’re happy to process one if the app doesn’t meet your needs.
It seems this may have been a misunderstanding, and we’d appreciate the chance to assist you directly. Please check your email for our reply or reach out to us again so we can either help you get everything working or arrange the refund.
Best regards,
SMSGo Support Team
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.
We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.
This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.
Support
App support provided by Zegsu Software Solutions LLP.
Resources
Developer
Launched
April 7, 2020
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