Recustomer
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 5.0 (2)
- Developer
- Recustomer株式会社
Featured images gallery
Optimize post-purchase with smart tracking, automated returns, cancellations and Try Before You Buy
Recustomer elevates every step after checkout. Predictive delivery dates boost conversions, real-time tracking keeps customers engaged, and automated returns, exchanges, and cancellations cut support costs. Try Before You Buy removes hesitation and lifts AOV. With one unified dashboard, brands streamline operations, reduce friction, strengthen loyalty, and grow repeat revenue. Post-purchase—perfected.
- Predictive Delivery & Tracking Clear delivery dates with real-time updates
- Automated Returns & Exchanges One-click returns and automated workflow
- Automated Cancellation Instant order cancellation with zero manual steps
- Try Before You Buy $0 home trials that lift conversion with secure protection
Languages
Japanese
This app is not translated into English
Works with
Categories
Return options
Notifications
Pricing
Choose the plan that best fits your business.
Checkout+
Free to install
Customer-paid Checkout+ fees, minus your agreed revenue share. Billed through Shopify.
Features
- Optional benefits in the cart
- Free return shipping for covered items
- Coupons for customers who keep items
- Customizable storefront messaging
- Checkout placement on Shopify Plus
TryBeforeYouBuy
Free to install
Standard: US$1 per trial order + 2.99% of customer payments. Custom rates by agreement. Billed through Shopify.
Features
- Try before you buy
- Flexible trial periods
- Automatic payment after the trial
- Automated trial email notification
- Optional upfront payments
Plus
Free to install
Custom pricing. Contact us for a quote and details of additional charges.
Features
- All returns & exchanges features
- All TryBeforeYouBuy & Checkout+ features
- Advanced features
- Enhanced security and access controls
- Professional services
All charges are billed in USD.
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
We use Recustomer to handle returns and exchanges for our apparel store, and it has made the whole process much smoother. Customers can request returns and exchanges on their own, which has cut down the back-and-forth with our CS team. Being able to export return reasons as CSV is also very useful, since we share that feedback with our product team every week. The support team is responsive and helpful. Highly recommended for any fashion brand selling on Shopify.
As we’ve been elevating our products and moving into a more premium price range, we wanted customers to be able to experience the quality for themselves before making a buying decision, so we introduced this service.
It has greatly reduced the work of running and managing the rental program we used to operate in-house.
Many customers also go on to purchase the items after trying them, which has been a big help!
Support
App support provided by Recustomer株式会社.
Resources
This developer doesn't offer direct support in English.
Developer
銀座５丁目14番１号, 銀座クイント8階, 中央区, JP-13, 1040061, JP
Launched
December 6, 2023
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