Lucky Orange Heatmaps & Replay
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (895)
- Developer
- Lucky Orange LLC
Featured images gallery
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights.
Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.
- Watch session recordings and heatmaps to see where shoppers get stuck.
- Track cart abandonment and checkout drop-off by product and step.
- Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout.
- Follow every step from browsing to purchase with conversion funnels.
- Ask visitors directly what's stopping them from buying with surveys.
- Popular with stores like yours
- Based in United States
Languages
English, German, Italian, French, and Spanish
Works with
- Checkout
- Shopify Admin
- Google Analytics
- HubSpot
- Optimizely
- Zapier
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 sessions/month
- 30 day data storage
Launch
$19 / month
or $182.40/year and save 20%
Features
- 500 sessions/month
- 30 day data storage
- Discovery AI + $5/month
Build
$39 / month
or $374.40/year and save 20%
Features
- 3,500 sessions/month
- 60 day data storage
- Discovery AI + $10/month
Grow
$89 / month
or $854.40/year and save 20%
Features
- 10,000 sessions/month
- 60 day data storage
- Discovery AI + $20/month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (895)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app gives clear visibility into real customer behavior and conversion blockers. They highlight session recordings, heatmaps, funnels, and form analytics for spotting UX issues, especially on checkout, and report conversion lifts after fixes. Beyond heatmaps, merchants value live chat, visitor profiles, AI‑powered insights, and easy Shopify setup. Many recommend it for growing stores and praise the fast, hands‑on support and helpful onboarding.
I use Microsoft Clarity, which offers similar features for free. I’m not really sure why I need to pay so much for this app when I can get similar functionality without any cost.
This app is fantastic! It gives me a daily pulse on how our store is doing. It also gives me insights into where customers get confused, what barriers might be preventing a sale due to our website UX, and what areas of our website are working well. This app is well worth the money.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Our team is just one email away!
Cheers - Jordan from Lucky Orange
Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.
Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
Support
App support provided by Lucky Orange LLC.
Resources
Developer
Launched
July 8, 2014
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, store analytics, Online Store
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Edit customers
Customer data, browsing behavior
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View products
Products, collections
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Edit store analytics
Reports, web pixels
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Edit Online Store
Online Store pages, Online Store script tags, theme
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