ReturnX: Returns & Exchanges
- Pricing
-
Free plan available. Free trial available.
- Rating
- 4.9 (39)
- Developer
- Xpany Softwares LLP
Featured images gallery
Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal
Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience.
- Save Hours with Auto Return and Exchange Portal and Return Label Generation
- Retain Revenue by Promoting Refunds via Gift Cards and Store Credit
- Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard
- Keep Your Customers Updated with Emails About Their Return Requests and Labels
- Collect Upsell Amounts & Handling Charges for Exchanges.
Languages
English, French, and German
Works with
- EasyPost
- gorgias
- Inpost
- klaviyo
- Parcel2Go
- Shippo
Categories
Return options
Pricing
Choose the plan that best fits your business.
Explore
Free
Features
- 5 Free Returns
- One Click Order Creation
- One Click Refund
- Customizable Return Portal
- Shipping Integrations
- Customer Emails
- Multi-Languages
Starter
$39 / month
or $374/year and save 20%
$0.7 / extra requests
Features
- 80 returns/month
- Everything in Explore +
- Gift Card Refunds
- Custom Returns Policies
- Automated Refunds
- AI Analytics
14-day free trial
Growth
$69 / month
or $662/year and save 20%
$0.5 / extra requests
Features
- 180 Returns/month
- Everything in Starter Plan +
- Custom Branding
- Remove ReturnX Branding
- Multiple Languages
- Export Analytics
- Priority Support
14-day free trial
Scale
$169 / month
or $1,622/year and save 20%
$0.3 / extra requests
Features
- 500 Returns/month
- Everything in Growth Plan +
- Automation
- OMS/WMS Integrations
- Custom Solutions
- Dedicated Account Manager
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (39)
We’ve had a great experience using ReturnX so far.
The app is detailed, easy to configure, and works smoothly for managing returns and exchanges.
Special thanks to Yash for the fast and helpful support, he responded quickly and guided me through the setup clearly.
Highly recommend for any Shopify store looking for a reliable return solution.
We’ve had a great experience using ReturnX App. Their support team is responsive, helpful, and open to providing customizations based on our store’s specific needs. They genuinely work with us to improve the system and ensure it fits our workflow.
The app already includes the features we need, and when something isn’t available, they are willing to implement changes and customize solutions. Recommended for stores looking for flexibility.
We had some issues in the beginning but we figured out gradually. The customer support is great. Yash and his team always give us priority support and we are able to save 80% of the time we wasted doing returns manually. The team’s ability to provide customization is great.
Currently we are processing 1000+ returns over the month and the impact is superb.
Support
App support provided by Xpany Softwares LLP.
Resources
Developer
Launched
April 27, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store analytics, Shopify Payments, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Inventory, product listings, products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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View store analytics
Analytics
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View Shopify Payments
Shopify Payments accounts
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View Online Store
Online Store pages
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View Shopify admin
Files
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Edit other data
Price rules, locales, locations, Shopify Markets settings, payment terms, translations
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