Featured images gallery
Returns, exchanges, store credit, tracking, labels & instant refunds that boost repurchases.
Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases.
- View all incoming returns made through Refundid
- Access reports that display your return data in real-time
- Approve or decline returns and restock them back to their original location
- Build out rules that match your stores returns policy
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Australia Post
- DHL
- Easypost
- Gorgias
- NZ Post
- USPS
Categories
Return options
Pricing
Choose the plan that best fits your business.
External charges may be billed by Refundid separately from your Shopify invoice. Learn more
Checkout+
Free
Features
- Everything in Core, at no monthly cost
- Shoppers opt in at checkout, never force
- Handling fees waived for covered shopper
- Unlimited returns
Core
$399 / month
Features
- Up to 85 returns a month
- Variant and any-item exchange
- Instant exchange & refund
- Advanced analytics
- Return label generation
- Store credit & refunds
- ERP, marketing, and support integrations
- Custom email notifications
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (22)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Having worked with Refundid for several years, I can’t speak highly enough of the team. They’re approachable, responsive and always willing to work through the finer details to find a solution, even when our requirements are specific to our brand. There’s a real willingness to understand what we’re trying to achieve and find a way to make it happen.
They’re constantly evolving the product to keep pace with changes in the market, platforms and the needs of customers and businesses. We really value their collaborative approach and openness to feedback. An amazing team and a partner I’d happily recommend.
Refundid has completely transformed the way we manage returns here at Kinney! The streamlined process has made returns so much easier and more efficient for both our customers and our team, significantly minimising errors and saving valuable time.
The support from Isha and the Customer Success team has also been amazing. Whenever we have questions or run into any issues, they're always quick to help, explain things clearly and find a solution.
We couldn't recommend Refundid enough to any business looking to simplify and improve their returns process!
- Kinney the Label
Refundid is an absolute 10/10 all round. A fantastic customer experience, user friendly admin for all our internal teams, and incredible partner teams to work with. No request or suggestion is ever too big or small and Jenna, Joel and the team are some of the best partners we've had the pleasure of working with. Highly recommend as a total customer solution and business partnership
Support
App support provided by Refundid.
Resources
Launched
April 16, 2021 · Changelog
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
