EU Withdrawal Button & Form
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (154)
- Developer
- 4O1layers UG (haftungsbeschraenkt)
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Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026
- Permanently visible EU withdrawal button directly in the shop | EU 2023/2673
- Withdrawal according to EU guidelines, also available for guest buyers
- Automated delivery of the receipt confirmation email after every withdrawal
- Clear overview of all requests with complete documentation
- Audit report of all processes as a PDF file for your compliance documentation
Languages
German, English, Spanish, Dutch, and French
Works with
- Shopify Admin
- All 24 EU languages
- EU Withdrawal Regulation
Categories
Return options
Pricing
FREE
Free
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Easy template integration
- Clear management dashboard
- Translations in all EU languages
- Email notifications for merchants
- Evaluationmode
Basic
$9.99 / month
or $99.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Custom email templates
- Custom branding
- Email notifications for merchants
- Translations in all EU languages
14-day free trial
Grow
$29.99 / month
or $299.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Sync with Shopify Returns
- Adjustable withdrawal terms
- Set max withdrawal period
- Custom branding
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its easy installation and seamless integration, ensuring compliance with EU directives. They appreciate customization options for button placement and template adjustments, along with automatic translation features. The support team is noted for being responsive and helpful. The app is reliable, enhances store appearance, and offers a free plan beneficial for small businesses. Merchants recommend it for its effectiveness, ease of use, and positive impact on user experience.
Konfiguration war einfach und bei Problemen wird schnell geholfen. Erfüllt alle Anforderungen der neuen Richtlinie, soweit ich das beurteilen kann. Vielen Dank für die tolle App!
Klasse App! Einfach zu konfigurieren und anzupassen auf unser Theme Design (DAWN). Erfüllt alle Anforderungen der EU-Richtlinie 2023/2673. Man kann in der App das Formular auf eine beliebige (neue) Seite platzieren und dorthin verlinken, alternativ oder auch zusätzlich kann man den Button auf einer beliebigen Seite einbinden. Als Clou kann man den Button auch auf der Hauptseite oder weiteren Seiten fest platzieren. Die Übersetzung des Formulars auf Englisch ist auch integriert, die Stellen die nicht übersetzt sind oder werden kann man über die Shopify Translate & Adapt nachsteuern. Auch die Mailvorlage kann man einfach anpassen. Was uns optisch besonders gut gefallen hat ist, dass beim Klick auf den Button sich ein separates Fenster öffnet und der Hintergrund des Stores unscharf verschwimmt - optisch toll gelöst! Auch technisch funktioniert die App einwandfrei, nachdem wir nach der ersten Installation kleinere Probleme hatten wurden diese jedoch über den Chat Support innerhalb von nur 4 Stunden gelöst, und das in der Woche abends - Mega Service! Vielen Dank nochmal dafür!
Die App Einbindung war sehr schnell und einfach. Die optische Integration in den Shop sieht sehr professionell aus. Meine Rückfragen wurden sowohl per E-Mail als auch im Chat sehr schnell beantwortet. Ich kann die App nur empfehlen!
Support
App support provided by 4O1layers UG (haftungsbeschraenkt).
Resources
This developer doesn't offer direct support in English.
Developer
Dorothea-Erx.-Str. 1a, Hilden, 40721, DE
Launched
January 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, returns
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Edit Online Store
Online Store pages, theme
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Edit other data
Online Store navigation
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