Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,646)
- Developer
- Joy Loyalty Program & Rewards
Featured images gallery
Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS
Joy loyalty app is a constantly updated platform, which never limits how you design, build, or integrate your loyalty program. Joy provides flexible rewards, VIP tiers, paid membership, referrals & on-brand loyalty experience across 30+ touchpoints, a bespoke loyalty page. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & loyalty points, unique brand experience, customer retention, and 24/7 live chat support. Build your customer loyalty your way today with Joy!
- Unlimited points rewards, social rewards: insta comment, story mention, auto DM
- Modern loyalty UI: loyalty hub, redeem in cart, checkout, loyalty pass, POS
- Design on-brand loyalty experiences across 30+ customizable touchpoints
- Personalize loyalty with VIP tiers & perks, rewards and paid membership
- Dedicated support: 24/7 live chat, dedicated Account Manager
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Italian, French, Japanese, and German
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- 25+ Integrations
- Gorgias: Helpdesk, Chat & FAQ
- Judge.me Product Reviews App
- Klaviyo: Email Marketing & SMS
- Loox ‑ Visual Product Reviews
- Omnisend Email Marketing & SMS
Categories
Program types
Discount types
Pricing
Starter
Free
Features
- Basic points program
- Referral program
- Loyalty widget & basic branding
- Live chat support
- 150 monthly free orders
Essential
$29 / month
500 monthly free orders, then +$15 per 100 additional orders
Features
- Points for social engagement
- Dedicated loyalty page
- Analytics & reports
- Point expiration
- Shopify Flow and 30+ integrations
14-day free trial
Advanced
$129 / month
2,000 monthly free orders, then +$10 per 100 additional order
Features
- VIP tier, B2B tier
- Loyalty rule engine: bonus point
- Redeem in cart drawer
- Loyalty account (Shopify UI)
- Automated translation
- POS loyalty extension
- Paid membership
14-day free trial
Ultimate
$499 / month
7,000 monthly free orders, then +$5 per 100 additional order
Features
- Dynamic point expiration
- Checkout loyalty extensions
- Developer toolkit
- Headless commerce (Hydrogen)
- White-glove onboarding
- Priority support
- On-demand development
- Scalable loyalty solutions
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for boosting customer engagement and retention through features like points-based rewards, VIP tiers, and referral programs. It's praised for easy setup, customization, and seamless Shopify integration. Even the free plan offers substantial features. The customer support team is highly commended for their responsiveness and 24/7 live chat, ensuring a stress-free experience.
Hana was such a pleasure to work with. She helped us set up a really simple and seamless way for customers to redeem their points, and also took the time to troubleshoot a few specific settings on our site.
Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.
Hana was super friendly, easy to chat to, and clearly knew all the technical details inside out. She explained everything in a way that made sense and got things sorted quickly.
Really appreciate all her help, highly recommend!
I had a really great experience using the Joy: Loyalty Program app. The features are very useful and easy to set up, making it simple to manage loyalty programs for clients. The customization options are flexible and work perfectly with different store needs.
A special thanks to Hana for the amazing support — very quick, helpful, and always kind in guiding through every step. The support team truly makes the whole experience smooth and stress-free.
Highly recommend this app to anyone looking to build a strong loyalty program. It’s reliable, user-friendly, and backed by excellent support!
I have had so much frustration with this app, things are constantly broken everywhere, support not fixing the right things, they would randomly change how my discounts works, resulting in high amount of unexpected orders with redicious discounts, and the amount of blame-shifting is unbearable, instead of fixing the issue, they blame you for the mistake.
On the bright side this app does have the most comprehensive features based on what I researched compared to other loyalty apps.
Hi Team,
Thank you for your honest feedback and for recognizing Joy's features despite the frustrating experience.
We've been in touch via email to work through the two remaining issues: the discount combination setup and the redeem inline block. We want to make sure everything is configured exactly the way you intend, and we'll follow through until it's resolved.
Thank you for giving us the chance to make it right.
Sincerely,
Joy Loyalty Team
Support
App support provided by Joy Loyalty Program & Rewards.
Resources
Developer
Launched
June 28, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, store analytics, companies, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data, browsing behavior
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Edit products
Products, publications of products on sales channels, product listings, collections
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Edit orders
Draft orders, all order history, returns
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Edit discounts
Discount codes and promotions
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Web pixels, reports
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View companies
Companies
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Edit Shopify Functions
Cart and checkout validations
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Edit Online Store
Online Store pages, Online Store script tags, theme
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Edit Shopify admin
Files
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Edit other data
Price rules, translations, locations
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