AE: Order Editing & Upsell

AE: Order Editing & Upsell

Pricing
From $39/month. Free trial available.
Rating
5.0 (261)

Featured images gallery

  • Customer editing shipping address on order status page
  • Address validation with deliverable suggestion and fix"
  • Merchant settings for edit types, windows, and holds
  • Customer editing shipping address on order status page
  • Address validation with deliverable suggestion and fix"
  • Merchant settings for edit types, windows, and holds
  • Order item editing with one-click upsell add-ons
  • Shopify Flow automation with order edit triggers
  • Analytics for order edits, cancellations, and revenue

Let customers edit orders & addresses after checkout. Cut support tickets and cancellations.


Self-serve order editing app built for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart cancellation retention rules. Draft orders for B2B, create branded tax invoices, and request store credit refunds. Every shipping address edit auto-recalculates shipping, discounts, and tax. Reduce support tickets, RTO and raise AOV with post-purchase upsell, Shopify Flow automation, and 3PL integration.

Self-serve order editing app built for Shopify stores. Customers can edit orders after checkout, edit addresses, swap products, change variants, apply discounts, and cancel orders with smart cancellation retention rules. Draft orders for B2B, create branded tax invoices, and request store credit refunds. Every shipping address edit auto-recalculates shipping, discounts, and tax. Reduce support tickets, RTO and raise AOV with post-purchase upsell, Shopify Flow automation, and 3PL integration. more
  • Edit order: Edit address, items, variants, quantity, shipping, swap/add products
  • Google address validation, auto tax, shipping & discount recalculation on edits
  • Cancel order: smart retention, restocking fees, store credit & refund options
  • Post-purchase upsell & cross-sell on order status page, thank-you page & emails
  • Editing time windows, Shopify Flow, 3PL, ERP, OMS integration & notifications

Languages

English, French, Dutch, Spanish, Portuguese (Portugal), Italian, Swedish, German, and Japanese

Works with

Categories

Order updates

Order management

Customization

Offers and recommendations

Analytics

Pricing

Choose the plan that best fits your business.

0-1200 orders

$39 / month

or $374.40/year and save 20%

Features

  • Access to every feature
  • Unlimited order edits
  • Edit shipping address
  • Discount recalculation
  • One Click Upsell
  • Address Validations and Suggestions
  • Email + Chat Support

14-day free trial

1201-5000 orders

$99 / month

or $950.40/year and save 20%

Features

  • Access to every feature
  • Unlimited order edits
  • Edit shipping address
  • Discount recalculation
  • One Click Upsell
  • Address Validations and Suggestions
  • Support Priority (24hr response)

14-day free trial

5001-10000 orders

$179 / month

or $1,718.40/year and save 20%

Features

  • Access to every feature
  • Unlimited order edits
  • Edit shipping address
  • Discount recalculation
  • One Click Upsell
  • Address Validations and Suggestions
  • Support Priority + Slack channel

14-day free trial

10001-20000 orders

$249 / month

or $2,390.40/year and save 20%

Features

  • Access to every feature
  • Unlimited order edits
  • Edit shipping address
  • Discount recalculation
  • One Click Upsell
  • Address Validations and Suggestions
  • Support Priority + Slack channel

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (261)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
    261
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
What merchants think

Feedback submitted

Merchants value this app for reducing customer service requests by allowing post-purchase order edits, enhancing satisfaction and reducing errors. Many report a 15% increase in average order value due to upsell features. Key functionalities include order editing, address changes, and cancellations, seamlessly integrating with Shopify. Merchants praise its customizable features, user-friendly interface, and reliable performance. Support is consistently described as outstanding, with responsive and custom feature implementation.

May 25, 2026

The app has been very helpful for our day-to-day operations, especially for invoice downloads, upsell & cross-sell flows, and order cancellation management. The interface is easy to use, and the support team is responsive whenever needed. Overall, it has helped streamline multiple workflows for our Shopify store.

MIVI
India
6 months using the app
June 16, 2026

Amazing app. My customers love having the option to make order edits. I recently asked if there was a 'Which of the following led you to purchase today?' survey option on the order confirmation page (there isn't), but without hesitation, the team promised to create one for us - incredible service, absolutely blown away - thanks guys :)

House of Scent
United Kingdom
2 months using the app
May 19, 2026

We had an issue during our peak season, and the support team stepped in quickly and helped us navigate through the issue at a crucial time. This app has really helped decrease customer service requests.

FotonCandle
United States
3 months using the app

Support

App support provided by Account Editor.

Resources

Developer

Account Editor

131 Continental Dr, Suite 305, Newark, DE, 19713, US

Launched

January 2, 2025 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Functions, Online Store

  • Edit customers

    Customer data, browsing behavior

  • Edit products

    Inventory, product listings, products, publications of products on sales channels, collections

  • Edit orders

    All order history, assigned fulfillment, merchant managed fulfillment, shipping information, third-party fulfillment, draft orders, order edits

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions, store credit accounts

  • Edit store analytics

    Web pixels

  • Edit Shopify Functions

    Cart and checkout validations, delivery customizations

  • Edit Online Store

    Checkout page, theme

  • View other data

    Locations, Shopify Markets settings, product and variant inventory

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