Convexa: WhatsApp Inbox & AI
- Pricing
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Free plan available. Usage charges apply. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- UNQ SOFTWARE
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Answer WhatsApp and Instagram with your team and AI, and send order updates on the official API.
Convexa brings WhatsApp and Instagram into one shared inbox inside Shopify and in the Convexa mobile app. Every chat shows the customer's orders, so your team can answer, assign and follow up in one place. Order confirmations, shipping and cancellation updates go out automatically on the official WhatsApp Business API. An AI assistant that knows your products replies when you're away. Recover abandoned checkouts, send campaigns, connect several numbers and answer WhatsApp voice calls in the app.
- Shared WhatsApp and Instagram inbox with order details next to every chat
- Order, shipping, cancellation and refund updates on the official WhatsApp API
- AI replies that know your products, with a human handover at any time
- Staff accounts with per-number access, chat assignment and hidden phone numbers
- Mobile app: reply, take WhatsApp voice calls and get notifications
Languages
English and Turkish
Works with
- Shopify Flow
- Shopify Admin
- Analytics
- Instagram Business
- Meta Business Suite
- Sidekick
- WhatsApp Business API
- WhatsApp Calling
Categories
Real-time messaging
Automated responses
Estimate your monthly charges
Rounded up to the nearest dollar
AI Extra Credits
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 customers answered / month
- 50 AI replies / month
- Order confirmation messages
- 3 templates · 3 quick replies
- 90 days of chat history
- WhatsApp + Instagram inbox
- 1 staff account
- No markup on Meta message fees
Starter
$19 / month
Plus usage charges
Features
- 1,500 customers answered / month
- 300 AI replies / month
- All order notifications
- Abandoned-cart reminders
- Campaigns to 500 recipients / month
- Unlimited templates & automations
- Shopify Flow messages
- Unlimited chat history
Usage
Cost per unit
AI Extra Credits
$1
7-day free trial
Growth
$49 / month
Plus usage charges
Features
- 6,000 customers answered / month
- 1,000 AI replies / month
- Campaigns to 15,000 recipients/month
- All order notifications
- Abandoned-cart reminders
- Unlimited templates & automations
- Shopify Flow messages
- Email and live chat support
Usage
Cost per unit
AI Extra Credits
$1
7-day free trial
Professional
$99 / month
Plus usage charges
Features
- 30,000 customers answered / month
- 3,000 AI replies / month
- Campaigns to 60,000 recipients/month
- Connect your ERP/CRM (Convexa Bridge)
- Several WhatsApp numbers
- Everything in Growth
- Priority support
- Unlimited chat history
Usage
Cost per unit
AI Extra Credits
$1
7-day free trial
Enterprise
$199 / month
Plus usage charges
Features
- Unlimited customers answered
- 10,000 AI replies / month
- Unlimited campaign recipients
- Connect your ERP/CRM (Convexa Bridge)
- Several WhatsApp numbers
- Everything in Professional
- Priority support
- Setup and integration help
Usage
Cost per unit
AI Extra Credits
$1
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by UNQ SOFTWARE.
Resources
Developer
Launched
October 13, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store, custom data
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Edit customers
Customer data
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Edit products
Inventory, product listings, products, collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, shipping information
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Edit discounts
Discount codes and promotions
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Edit marketing
Marketing events
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View store analytics
Analytics, reports
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Edit Online Store
Checkout page, Online Store pages, Online Store script tags, theme
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Edit custom data
Metaobjects
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Edit other data
Locales, price rules, translations
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